At a Glance
- Tasks: Support seamless installations and ensure systems perform reliably.
- Company: Join a forward-thinking tech company that values collaboration.
- Benefits: Competitive salary, great holiday allowance, and ongoing learning opportunities.
- Why this job: Make a visible impact while working with cutting-edge technology.
- Qualifications: Experience with Linux and a passion for technical environments.
- Other info: Inclusive culture that welcomes diverse backgrounds and perspectives.
The predicted salary is between 36000 - 60000 £ per year.
Our client is seeking a Software Configuration Specialist to join their growing technical support function. This is an exciting opportunity to play a vital role in ensuring systems are correctly set up and perform reliably from the very beginning. You will be working behind the scenes to support seamless installations and help internal teams deliver consistently high service levels.
Why This Role is Great
- Get hands on with building and managing system configurations that directly affect service quality and client satisfaction
- Work alongside product and technical colleagues to understand requirements and translate them into working setups
- Help reduce errors and support improvements by building processes that are robust and repeatable
- Play a central role in keeping installations smooth and efficient while supporting colleagues across various teams
- Be part of a company that values internal knowledge sharing and encourages input on how to do things better
About You
This role will suit someone with technical curiosity and a thoughtful, process driven mindset. You might not come from an identical background, but if you enjoy technical environments and are confident around systems, this could be a great next step.
You will get to:
- Have a strong background using Linux Operating systems (Home Lab setups a bonus)
- Have extensive usage of SIP/VOIP and Telco systems
- Build on your experience working with technical teams or managing configurations in a digital or hardware setting
- Develop your troubleshooting skills and play an active part in improving how things are done
- Work on projects that support both internal and customer facing outcomes
What’s in it for You
- A salary of £40,000 to £45,000 depending on your experience
- The chance to join a supportive, forward-thinking team at a time of growth
- A varied and rewarding role where you can make a visible impact
- Ongoing opportunities to build your technical and process knowledge
- Great benefits and holiday allowance
Ready to Apply?
If you’re looking for a technical role where your attention to detail and collaborative mindset will be truly valued, we would love to hear from you. Please send over your CV to start the conversation.
Inclusion Matters
We and our client are committed to creating a welcoming and inclusive recruitment process. Even if you feel your experience is not a perfect match, we encourage you to apply if this opportunity excites you. Different backgrounds, perspectives and paths are welcomed and appreciated.
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Information Technology
Customer Support Engineer (Linux) - £41k - ID43012 - 1 day per week in Gloucestershire in London employer: Humand Talent
Contact Detail:
Humand Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Engineer (Linux) - £41k - ID43012 - 1 day per week in Gloucestershire in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to Linux and customer support. We recommend setting up mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your technical curiosity! During interviews, share examples of how you've tackled challenges or improved processes in previous roles. This will demonstrate your proactive mindset and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our success.
We think you need these skills to ace Customer Support Engineer (Linux) - £41k - ID43012 - 1 day per week in Gloucestershire in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Support Engineer role. Highlight your Linux expertise and any relevant technical projects you've worked on. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background makes you a great fit. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Technical Curiosity: In your application, don’t forget to mention any personal projects or home lab setups you've done with Linux or other technologies. We appreciate candidates who are passionate about learning and improving their skills!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get the attention you deserve. Let’s get the conversation started!
How to prepare for a job interview at Humand Talent
✨Know Your Linux Inside Out
Make sure you brush up on your Linux skills before the interview. Be prepared to discuss your experience with different distributions, any home lab setups you've managed, and how you've used Linux in practical scenarios. This will show your technical curiosity and hands-on experience.
✨Understand SIP/VOIP and Telco Systems
Since the role involves extensive usage of SIP/VOIP and Telco systems, do some research on these technologies. Familiarise yourself with common issues and troubleshooting techniques. Being able to speak knowledgeably about these systems will impress your interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully resolved technical issues or improved processes. Highlight your thought process and how you approached the problem. This will demonstrate your process-driven mindset and ability to contribute to a smooth installation process.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how they measure success in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.