Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead IT vendor management for health-tech platforms and ensure compliance with clinical standards.
- Company: Join a caring community focused on putting health first.
- Benefits: Competitive salary, remote work options, and opportunities for professional growth.
- Why this job: Make a real impact in healthcare by managing critical technology suppliers.
- Qualifications: 7+ years in IT vendor management and experience with EMR/EHR systems required.
- Other info: Dynamic role with strong collaboration across teams and executive influence.
The predicted salary is between 48000 - 72000 £ per year.
Become a part of our caring community and help us put health first. The IT Vendor Management Lead – EMR, Clinical Care Delivery & Home Health Platforms supports strategic suppliers that underpin clinical workflows, care delivery systems, electronic health/medical records (EHR/EMR), and home health operations. This role requires deep understanding of health-tech platforms, regulatory considerations, clinical integration models, and patient data requirements.
The IT Vendor Management Lead partners closely with Clinical Operations, Population Health, Digital Health, Care Management, and IT application teams to ensure supplier performance and compliance with clinical and regulatory standards. A successful candidate has experience managing complex clinical technology agreements, navigating interoperability requirements, and supporting environments where uptime and data integrity are mission critical.
Managed Supplier Portfolio
This portfolio comprises of EMR/EHR vendors clinical workflow systems. The composition of this portfolio is subject to change in response to evolving business requirements and organizational strategies. This individual will manage complex clinical and healthcare suppliers including:
- Electronic Medical Records (EMR) and EHR platforms
- Care delivery and patient workflow systems
- Home health and post-acute care technology platforms
- Clinical analytics and decision support tools
- Integration & interoperability vendors supporting clinical operations
Key Responsibilities
- Serve as the primary strategic owner for assigned supplier relationships, ensuring alignment to enterprise technology, financial, operational, and risk objectives.
- Lead and mature supplier governance including quarterly business reviews (QBRs), executive business reviews, steering committees, and strategic roadmaps.
- Oversee contract strategy, including renewals, enterprise licensing, SaaS agreements, consumption models, pricing optimization, and SLA development.
- Partner closely with IT, Security, Finance, Legal, Architecture, and business leaders to drive alignment between business requirements and vendor capabilities.
- Lead escalations, risk mitigation, service remediation, and performance correction plans to ensure vendor accountability.
- Manage enterprise financials for assigned suppliers including cost optimization, forecasting, ROI, and long-term investment planning.
- Maintain deep awareness of market trends, supplier risk, and competitive landscapes within portfolio.
- Influence executive stakeholders using strong communication, storytelling, and analytical reasoning.
- Contribute to vendor management maturation including frameworks, dashboards, and governance tools.
Required Qualifications
- Bachelor's degree in supply chain management, business management, business administration or engineering or other related field.
- 7+ years in IT vendor management, strategic sourcing, technology procurement, or related IT leadership roles.
- Experience working with EMR/EHR vendors or clinical workflow systems.
- Experience managing large-scale, complex technology suppliers with multi-million-dollar budgets.
- Strong executive presence with the ability to influence and present to VP/SVP levels.
- Proven history driving strategic negotiations, contract optimization, and supplier lifecycle management.
- Deep understanding of SaaS contracting structures, licensing models, renewal strategies, SLAs, and consumption models.
- Strong financial acumen and the ability to analyze, model, and communicate cost scenarios.
- Demonstrated ability to build collaborative relationships across cross-functional teams.
- Strong problem-solving, negotiation, and conflict resolution skills.
- Experience supporting large, matrixed organizations with healthcare preferred but not required.
Preferred Qualifications
- Experience with interoperability frameworks, data exchange agreements, and clinical integration tools.
- Background working with clinical leadership, population health teams, or care delivery organizations.
- Vendor management certifications (CVM, etc.)
- Commitment to ongoing professional development and staying current with industry best practices.
- Experience operating in regulated environments (HIPAA, HITRUST, SOC2, SOX).
Interview Format
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
WAH Internet Statement
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership.
IT Vendor Management Lead; EMR, Clinical, Care Delivery in Swindon employer: Humana
Contact Detail:
Humana Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Vendor Management Lead; EMR, Clinical, Care Delivery in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the health-tech space and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that fits your skills perfectly.
✨Tip Number 2
Prepare for those interviews! Research the company and its suppliers, and be ready to discuss how your experience aligns with their needs. Practise answering common questions and think about how you can showcase your problem-solving skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, shoot a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to submit your application and get noticed. Plus, it shows you’re genuinely interested in being part of our caring community.
We think you need these skills to ace IT Vendor Management Lead; EMR, Clinical, Care Delivery in Swindon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with EMR/EHR vendors and clinical workflow systems. We want to see how your background aligns with the role, so don’t hold back on showcasing relevant projects!
Showcase Your Skills: When filling out your application, emphasise your strong negotiation and problem-solving skills. We’re looking for someone who can influence stakeholders and manage complex supplier relationships, so let us know how you’ve done this in the past.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. Remember, we appreciate clarity just as much as depth!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Humana
✨Know Your Tech Inside Out
Make sure you have a solid understanding of EMR/EHR systems and clinical workflow technologies. Brush up on the latest trends in health-tech platforms and be ready to discuss how they impact patient care and data integrity.
✨Showcase Your Strategic Mindset
Prepare examples that highlight your experience in managing complex supplier relationships and contract negotiations. Be ready to discuss how you've aligned vendor capabilities with business objectives and improved supplier performance.
✨Communicate Like a Pro
Practice your storytelling skills! You’ll need to influence executive stakeholders, so think about how you can present your ideas clearly and persuasively. Use data and real-life examples to back up your points.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving and conflict resolution skills. Prepare scenarios where you've successfully navigated challenges with vendors or cross-functional teams, focusing on your approach and the outcomes.