At a Glance
- Tasks: Create and manage engaging email campaigns to boost customer engagement and revenue.
- Company: Join VoucherCodes, the UK's leading voucher site with a vibrant team culture.
- Benefits: Enjoy competitive pay, hybrid work, wellness benefits, and personal development time.
- Other info: Flexible working, social events, and opportunities for growth in a supportive culture.
- Why this job: Make a real impact in a fast-paced environment while collaborating with talented teams.
- Qualifications: Experience in CRM or digital marketing, strong organisational skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
With over 15,000 five-star reviews, VoucherCodes is the UK's biggest and most trusted voucher site. Partnered with big brands like ASOS, Adidas, Argos, Expedia and eBay, we receive over 8 million visits per month. We’re looking for a commercially driven and highly organised CRM Executive to join our growing CRM team. This role will play a key part in delivering customer‑first email campaigns that support both advertising revenue commitments and VoucherCodes’ wider customer revenue targets.
Working closely with Partnerships, Commercial, Design, and CRM teams globally, you’ll help execute engaging and high‑performing campaigns, contribute to our testing roadmap, and support tactical initiatives that drive customer engagement and conversion. This is an exciting opportunity for someone with CRM or digital marketing experience who enjoys working in a fast‑paced, collaborative environment and wants to make a visible impact across the business. This is a hybrid role with one day a week based in our London office in Whitechapel.
Key responsibilities- Build, execute, QA, and schedule CRM campaigns across email and other customer channels
- Deliver campaigns that support advertising revenue commitments alongside customer revenue and engagement targets
- Plan and execute tactical CRM campaigns supporting short‑term commercial and customer initiatives
- Liaise with Partnerships teams on offer content, campaign bookings, and promotional activity
- Support campaign‑level reporting and performance analysis, identifying insights and optimisation opportunities
- Contribute to the CRM testing roadmap, including A/B testing setup, results analysis, and recommendations
- Collaborate with global teams across the wider Ziff Davis Shopping portfolio
- Work closely with Design and Creative teams to ensure campaigns are delivered to a high standard
- Support continuous optimisation of customer journeys, campaign performance, and operational processes
- Previous experience in CRM, email marketing, digital marketing, or a related role
- Strong attention to detail and excellent organisational skills
- Comfortable managing multiple campaigns and deadlines simultaneously
- Analytical mindset with an interest in campaign performance and testing
- Excellent communication and stakeholder management skills
- Commercial awareness and understanding of customer engagement principles
- Experience with CRM or ESP platforms is desirable
- A proactive, collaborative attitude and willingness to learn in a fast‑moving environment
We’re building a collaborative and ambitious CRM team where ideas, testing, and innovation are encouraged. You’ll work alongside talented colleagues across CRM, Commercial, Partnerships, Design, and Product teams, with opportunities to learn and grow within a global digital business. Our team works flexibly, with one collaborative in‑office day each week from our brand‑new Whitechapel office space designed to support creativity, teamwork, and connection.
Benefits- Competitive salaries in addition to robust, health and wellness focused benefits
- Work‑life balance with paid time off when you need it
- Flexibility to get that perfect work/life balance with hybrid working
- A supportive, inclusive culture; we care about each other, our customers and our planet
- Two uninterrupted hours a week dedicated to your personal development
- Pension, with employer contributions up to 10%
- Subsidised gym membership
- Private medical insurance
- Employee Assistance Programme
- Free lunch from JustEat for Business when you’re in the office
- Regular social events
- 16 hours volunteering time per year along with donation matching
- Enhanced parental leave, with specific support in place for returning to work parents
At Ziff Davis, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company‑sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards.
If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then VoucherCodes is the place for you.
Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. DEI enables us to attract and retain the best talent, regardless of background or circumstances, while enabling our thousands of employees worldwide to thrive.
If you have a disability or learning difficulty that requires accommodation, please let us know by sending an email.
CRM Executive employer: Human Ventures, LLC.
At VoucherCodes, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture that fosters collaboration and innovation. Our London office in Whitechapel is designed to support creativity and teamwork, while our commitment to employee growth is evident through dedicated personal development time and robust benefits, including flexible working arrangements and enhanced parental leave. Join us to make a meaningful impact in a dynamic environment where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their CRM strategies and think about how your skills can contribute to their goals. This will help you stand out as a candidate who’s genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the role of a CRM Executive. Keep it concise but impactful – show them why you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace CRM Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Executive role. Highlight your relevant experience in CRM, email marketing, and digital marketing. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Analytical Skills:Since this role involves campaign performance analysis, don’t forget to mention any experience you have with data analysis or A/B testing. We’re keen to see how you can help us optimise our campaigns!
Apply Through Our Website:We encourage you to apply directly through our careers page. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Human Ventures, LLC.
✨Know Your CRM Basics
Before the interview, brush up on your CRM and email marketing knowledge. Understand key concepts like customer engagement principles and campaign performance metrics. This will help you speak confidently about how you can contribute to their goals.
✨Showcase Your Organisational Skills
Since the role requires managing multiple campaigns simultaneously, prepare examples that demonstrate your organisational skills. Discuss how you've successfully juggled various projects in the past and what tools or methods you used to stay on top of everything.
✨Be Ready for A/B Testing Questions
Expect questions about A/B testing and campaign optimisation. Familiarise yourself with the process and be prepared to discuss any relevant experience you have. If you haven't done it before, think about how you would approach setting up a test and analysing results.
✨Communicate Effectively
Strong communication is key in this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've collaborated with different teams in the past, as this will show your ability to work well in a fast-paced, collaborative environment.
