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- Tasks: Keep our hotel sparkling clean and ensure guests have an unforgettable experience.
- Company: Join the vibrant team at Edwardian Hotels London, a recognised Great Place to Work.
- Benefits: Enjoy competitive pay, 28 days holiday, free meals, and great discounts.
- Other info: Opportunities for career growth and access to training programs await you!
- Why this job: Be part of a fun, rewarding environment that values your unique talents and ambitions.
- Qualifications: Previous cleaning experience in a hotel is preferred; a positive attitude is essential.
The predicted salary is between 20000 - 25000 £ per year.
Join the UK’s most dynamic collection of hotels and restaurants. At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.
At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a House Steward to join our housekeeping team at The May Fair Hotel. This role comes with forward career progression.
Overview: An amazing opportunity to join Edwardian Hotels as House Steward/Housekeeping Cleaner. As a House Steward/Housekeeping Cleaner, you will be responsible for ensuring the public areas of the hotel are cleaned. You will also assist with ad hoc housekeeping duties as required, ensuring a high level of customer satisfaction is delivered at all times in line with our core values and standards, exceeding guest expectations.
About You: Previous housekeeping or cleaning experience is required ideally within a 4- or 5-star hotel or similar environment. You must be able to demonstrate excellent attention to detail and customer service skills. Be able to communicate with a basic command of the English language. Have a flexible and positive attitude at all times.
Company Benefits Package:
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
House Steward in London employer: Human Resources
Contact Detail:
Human Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land House Steward in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that House Steward role.
✨Tip Number 2
Show up in style! If you get the chance for an interview, dress smartly and bring your best self. First impressions matter, especially in a guest-focused environment like Edwardian Hotels.
✨Tip Number 3
Be ready to chat about your experience! Brush up on your housekeeping skills and be prepared to discuss how your previous roles align with the values of integrity, ambition, and quality-driven service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our Edwardian family.
We think you need these skills to ace House Steward in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share any experiences that highlight your commitment to providing excellent service and how you align with our values of Integrity, Ambition, and Quality.
Highlight Relevant Experience: Make sure to mention any previous housekeeping or cleaning roles you've had, especially in 4- or 5-star environments. We want to see how your skills can contribute to our team at The May Fair Hotel!
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for individuals with a positive attitude and a flexible approach, so show us who you are and what makes you unique!
Apply Through Our Website: For the best chance of joining our amazing team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to a rewarding career with Edwardian Hotels London!
How to prepare for a job interview at Human Resources
✨Know the Company Values
Before your interview, take some time to understand Edwardian Hotels' core values: Integrity, Ambition, and Quality-Driven. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your commitment to them.
✨Showcase Your Attention to Detail
As a House Steward, attention to detail is crucial. Prepare to discuss situations where you’ve gone above and beyond in your previous roles, especially in housekeeping or cleaning. Bring up any specific tasks where your meticulous nature made a difference in customer satisfaction.
✨Communicate Clearly
Since a basic command of English is required, practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions with a friend or family member to ensure you can express yourself well during the actual interview.
✨Emphasise Your Flexibility
Edwardian Hotels values a positive and flexible attitude. Be prepared to discuss how you've adapted to changing situations in past jobs. Share examples of times when you took on additional responsibilities or adjusted your approach to meet guest needs.