Work Experience and IAG Officer in London

About Us

Newham College London, now merged with NewVIc Sixth Form College, is the largest post-16 education provider in Newham. With campuses in East Ham, Stratford, Plaistow, and the London City Institute of Technology (LCIoT) in Canning Town, we serve over 11,000 students across a range of pathways – including 16–18 study, adult education, apprenticeships, and higher education. With over 600 staff, four main campuses, and an annual turnover of £60 million, Newham College is one of the borough’s largest employers and plays a key role in driving local economic and community development.

The Role

As Work Experience & IAG Officer, you will be responsible for the end-to-end planning, coordination, and delivery of high-quality work experience and industry placements for a defined caseload of 16–18‑year‑old learners, including those on study programmes and T Levels. Operating within the Student Experience Department, you will act as a key interface between employers, curriculum teams, and learners, ensuring placements are compliant, well‑managed, and deliver positive outcomes for all stakeholders. This is a business‑facing role requiring strong employer engagement, operational coordination, and a clear focus on performance against agreed KPIs.

Key Responsibilities

• Plan and coordinate work experience requirements with curriculum teams to ensure appropriate opportunities are secured.
• Source suitable work experience and industry placement opportunities and match students accordingly.
• Ensure that all placements have been vetted for Health and Safety, Safeguarding compliance, and Employer Liability Insurance.
• Work with the Careers Team and Personal Development Tutors to plan and deliver sessions to prepare students with the skills they need to represent Newham College during a placement.
• Arrange and deliver Work Experience and Employability workshops to students.
• Carry out initial student interviews & DBS applications as necessary.
• Engage with College support services to ensure all students attending a work experience placement receive appropriate help and guidance (e.g., Additional Learning Support (ALS), including welfare and finance).
• Arrange a risk assessment on individual students where the student has identified issues that need consideration.
• Monitor and record students’ attendance and progress while on placement and refer any concerns to curriculum teams.
• Collect and record work experience feedback from employers and students.
• Ensure work experience and industry placement caseloads are managed in line with college policies and procedures.
• Be responsible for achieving key KPI’s and targets assigned to the role.
• Work with the Business Development team to promote other programmes within the directorate (e.g., apprenticeships and other projects).
• Update CRM with key organisations/contact details and log correspondence.
• Participate in team meetings and report any issues directly to your line manager.
• Coordinate and participate in events, both during and outside of normal working hours (including evenings and weekends) and promotional activities as required.

Ideal Candidate

• Level 3 qualification in IAG or Business Administration.
• Minimum of level 2 qualification in English and Maths.
• Good knowledge and understanding of study programme requirements related to work experience and industry placements funding and compliance.
• Knowledge of the Gatsby benchmarks relating to work experience.
• Experience of sourcing employers to provide work placements or work‑related projects.
• Experience of organising and delivering engaging presentations.
• Experience of delivering individual and group sessions.
• Experience of developing effective relationship/partnership working.
• Experience of representing a brand in an outward‑facing role.
• Experience of developing promotional/information materials.
• Experience of creating and maintaining databases and report writing.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and to tight deadlines.
• Display initiative, be positive and enthusiastic.
• Ability to work independently as well as in a team.
• Excellent organisational, administrative and IT skills.
• Ability to design and deliver good quality enrichment activities.
• Willingness to work flexible hours including evenings and some Saturdays.

Safeguarding of Children and Vulnerable Adults

In line with Keeping Children Safe in Education, all employment offers are subject to employment checks. These include (some of which are dependent on the role and the individual): Enhanced DBS including Children’s Barred List check, DfE teaching/management Barred List check, online searches, overseas criminal record check, evidence of identity and Right to Work in the UK, satisfactory references, confirmation of medical fitness, evidence of relevant qualifications and a check of previous employment history. The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. You will be required to become familiar with the College's policies and comply with the requirements to safeguard and protect the welfare of children and young people and vulnerable adults. All staff are asked to complete mandatory training in relation to KCSIE and other key areas, and to read the relevant policies.

Equality, Diversity and Inclusion

The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The College’s mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes.

The salary for this position is inclusive of London weighting. Please note that we advertise our salaries on a range to indicate the trajectory of progression that can be made. Appointments are usually made at the start of the salary range.