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- Tasks: Lead a dynamic Front of House team in delivering five-star service.
- Company: Prestigious luxury residential property in London.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Why this job: Join a luxury setting and elevate the guest experience to new heights.
- Qualifications: 3+ years in Front of House management with strong leadership skills.
- Other info: Perfect for those passionate about hospitality and luxury service.
The predicted salary is between 36000 - 60000 £ per year.
We are thrilled to announce an exciting opportunity for a passionate Front of House Manager to join a prestigious luxury residential property in London. This role is ideal for a Front of House professional with a strong commercial background who is eager to broaden their experience within the luxury residential sector.
Key Responsibilities
- Ensure the highest standards of presentation are maintained at all times, with Front of House areas and teams consistently meeting five-star audit standards.
- Proactively lead the visitor and resident experience, including lobby hosting, personalised welcomes, VIP handling, and group visits.
- Directly manage the Front of House team, ensuring exceptional five-star service delivery at all times.
- Develop, review, implement, and maintain Front of House SOPs, service manuals, and Health & Safety documentation.
- Confidently conduct one-to-one meetings, monthly service reviews, investigations, disciplinary meetings, and overall team performance management.
About You
- Minimum of 3 years’ experience as a Front of House Manager in a commercial reception and residential concierge services within a luxury or mixed-use development, delivering bespoke services, and engaging with HNW and VIP stakeholders.
- Strong leadership skills with the ability to build, motivate, and develop teams.
- Proven experience managing large teams (15+ people), friendly, bubbly personality, service-driven, and confident in leading front-facing operations.
If you’re ready to take the next step in your career within a luxury residential environment, we’d love to hear from you.
Outlet Manager – Fine Dining (Italian or French Speaker) in London employer: Human One Global
Contact Detail:
Human One Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outlet Manager – Fine Dining (Italian or French Speaker) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury sector and let them know you're on the hunt for a Front of House Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Polish up your interview skills! Practice common questions related to team management and five-star service delivery. We recommend doing mock interviews with friends or mentors to boost your confidence and get feedback.
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, let your bubbly and friendly nature shine through. Remember, they’re looking for someone who can lead a team and create a welcoming atmosphere.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Outlet Manager – Fine Dining (Italian or French Speaker) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how excited you are about joining our team and contributing to the luxury experience we offer.
Tailor Your CV: Make sure your CV highlights relevant experience in Front of House management. We’re looking for specific examples that demonstrate your leadership skills and ability to deliver five-star service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff.
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Human One Global
✨Know Your Luxury Standards
Familiarise yourself with the five-star standards expected in luxury dining. Research the property and its service ethos, so you can confidently discuss how your experience aligns with their expectations.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed large teams in the past. Be ready to discuss specific situations where you motivated your team or handled challenges, as this will demonstrate your capability to lead effectively.
✨Engage with the Role's Responsibilities
Understand the key responsibilities outlined in the job description. Think about how you would proactively enhance the visitor and resident experience, and be prepared to share your ideas during the interview.
✨Practice Your Language Skills
If you're an Italian or French speaker, brush up on your language skills before the interview. Being able to communicate fluently in these languages can set you apart, especially when discussing service with HNW and VIP stakeholders.