At a Glance
- Tasks: Welcome guests and ensure a seamless, luxurious experience.
- Company: Join an exclusive residence in one of London's most luxurious areas.
- Benefits: Enjoy a competitive salary of £34,500 and opportunities for growth.
- Why this job: Be part of a dynamic team focused on exceptional guest experiences.
- Qualifications: Previous hospitality experience and exceptional communication skills required.
- Other info: Mandarin speakers preferred; flexible day or night shifts available.
The predicted salary is between 27600 - 41400 £ per year.
We are thrilled to announce that we are seeking a passionate Lifestyle Ambassador (Mandarin Speaker) to join an exclusive residence in one of London’s most luxurious areas. This is an incredible opportunity for someone with a luxury background and exceptional interpersonal skills.
What will you get?
- Competitive salary: £34,500.
- Day shift: 08:00 – 20:00 or Night shift: 20:00 – 08:00.
- Opportunities for professional and personal career growth.
Your Responsibilities:
- Welcoming guests with warmth and professionalism, ensuring a seamless experience.
- Anticipating and fulfilling guests’ needs with attention to detail and personalized care via phone, in person, and emails.
- Providing recommendations and assisting with the move-in and move-out process.
- Handling guest inquiries and requests promptly, and being familiar with each of our residents, their pets, and children, ensuring they are addressed by name.
About You:
- Previous experience in a hotel or residential property is preferred.
- Exceptional interpersonal and communication skills.
- Ability to thrive in a fast-paced, guest-focused environment.
- Due to the nature of the client portfolio, Mandarin-speaking candidates are preferred.
If you\’re ready to embark on an exciting luxury journey, we look forward to hearing from you.
Human One Global | Concierge Exclusive Residence (Mandarin Speaker) employer: Human One Global
Contact Detail:
Human One Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human One Global | Concierge Exclusive Residence (Mandarin Speaker)
✨Tip Number 1
Make sure to showcase your luxury background during the interview. Share specific examples of how you've provided exceptional service in previous roles, as this will demonstrate your fit for the Lifestyle Ambassador position.
✨Tip Number 2
Familiarize yourself with the exclusive residence and its offerings. Being knowledgeable about the property and its amenities will help you answer questions confidently and show your genuine interest in the role.
✨Tip Number 3
Practice your Mandarin language skills, especially in a hospitality context. Being able to communicate fluently with guests in Mandarin will set you apart from other candidates and highlight your suitability for the position.
✨Tip Number 4
Demonstrate your interpersonal skills by engaging with everyone you meet during the application process. Whether it's the receptionist or the interviewer, showing warmth and professionalism can leave a lasting impression.
We think you need these skills to ace Human One Global | Concierge Exclusive Residence (Mandarin Speaker)
Some tips for your application 🫡
Highlight Your Luxury Experience: Make sure to emphasize any previous experience you have in luxury environments, such as hotels or exclusive residences. Use specific examples to showcase your skills in providing exceptional service.
Showcase Interpersonal Skills: In your application, demonstrate your exceptional interpersonal and communication skills. Share anecdotes that illustrate how you've successfully interacted with guests or clients in the past.
Emphasize Mandarin Proficiency: Since Mandarin-speaking candidates are preferred, be sure to highlight your language skills prominently. Mention any relevant experiences where you used Mandarin in a professional setting.
Personalize Your Application: Tailor your cover letter to reflect your passion for the role and the company. Mention why you are excited about the opportunity to work in an exclusive residence and how you can contribute to creating a seamless guest experience.
How to prepare for a job interview at Human One Global
✨Show Your Passion for Luxury Service
Make sure to express your enthusiasm for providing exceptional service in a luxury environment. Share specific examples from your past experiences that highlight your commitment to guest satisfaction.
✨Demonstrate Interpersonal Skills
Prepare to showcase your exceptional interpersonal skills during the interview. Practice active listening and be ready to discuss how you build rapport with guests, ensuring they feel valued and welcomed.
✨Highlight Your Mandarin Proficiency
Since Mandarin-speaking candidates are preferred, be prepared to demonstrate your language skills. You might want to practice common phrases or scenarios you would encounter while interacting with Mandarin-speaking guests.
✨Familiarize Yourself with the Residence
Research the exclusive residence and its offerings before the interview. Being knowledgeable about the property will allow you to answer questions confidently and show your genuine interest in the role.