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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and create memorable experiences.
- Company: Join a prestigious event and office space in the heart of London.
- Benefits: Enjoy a competitive salary, career advancement, and ongoing training.
- Why this job: Be part of a dynamic team in luxury hospitality with a focus on personal growth.
- Qualifications: Experience in luxury hospitality and excellent communication skills are essential.
- Other info: This role offers a unique opportunity to thrive in a vibrant London setting.
The predicted salary is between 36000 - 54000 £ per year.
We are thrilled to announce an exciting opportunity for a dynamic and highly motivated Front of House Manager to join one of the event & office spaces at Saint James in London. This is an exceptional chance for someone with a background in luxury hospitality.
Key Responsibilities:
- Deliver exceptional customer service with a focus on creating memorable, personalised experiences for our clients.
- Leading, motivating, and developing the Front of House team (2 Hostesses) to maintain a consistently high standard of service and ensure exceptional customer experiences.
- Maintain smooth, efficient daily routines—from rostering to service delivery.
- Ensure areas are impeccably presented and well-maintained.
- Assist in sales & marketing events within the company.
About You:
- Proven experience as a Front of House Manager or in a guest-facing role within a luxury hotel or similar environment.
- Fluency in English is essential.
- Exceptional communication, interpersonal, and guest service skills.
What You’ll Receive:
- A competitive monthly gross salary of £45,000 and benefits.
- Opportunities for career advancement across the company.
- Ongoing training and personal development.
If you’re ready to embark on an exciting journey in the heart of London, we look forward to hearing from you!
Contact Detail:
Human One Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager
✨Tip Number 1
Familiarise yourself with the luxury hospitality sector, especially in London. Understanding the nuances of high-end service will help you stand out during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the industry. Attend hospitality events or join relevant online groups to connect with others who can provide insights or even referrals for the Front of House Manager position.
✨Tip Number 3
Prepare to discuss specific examples of how you've delivered exceptional customer service in previous roles. Highlighting your ability to create memorable experiences will resonate well with the hiring team.
✨Tip Number 4
Research Saint James and its offerings thoroughly. Being knowledgeable about the venue and its unique selling points will show your genuine interest and help you tailor your conversation during the interview.
We think you need these skills to ace Front of House Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in luxury hospitality and any relevant roles you've held as a Front of House Manager or in guest-facing positions. Use specific examples to demonstrate your skills in customer service and team leadership.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer experiences. Mention how your background aligns with the responsibilities outlined in the job description, particularly your ability to lead and motivate a team.
Highlight Relevant Skills: In your application, emphasise your communication and interpersonal skills, as these are crucial for the role. Provide examples of how you've successfully managed teams and maintained high service standards in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Front of House Manager.
How to prepare for a job interview at Human One Global
✨Showcase Your Customer Service Skills
As a Front of House Manager, exceptional customer service is key. Be prepared to share specific examples of how you've created memorable experiences for clients in your previous roles.
✨Demonstrate Leadership Qualities
Highlight your experience in leading and motivating teams. Discuss how you’ve developed team members and maintained high standards of service, as this will be crucial for the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in real-time situations. Think about challenges you've faced in hospitality and how you resolved them to ensure smooth operations.
✨Research the Company Culture
Familiarise yourself with the company’s values and mission. Understanding their approach to luxury hospitality will help you align your answers with what they are looking for in a candidate.
