At a Glance
- Tasks: Manage exciting events and deliver top-notch service to clients and stakeholders.
- Company: Join a global finance group with a dynamic and prestigious environment.
- Benefits: Enjoy a competitive salary, travel expenses, complimentary lunches, and ongoing training.
- Other info: Excellent career progression opportunities in a fast-paced setting.
- Why this job: Lead a passionate team and create memorable experiences for diverse events.
- Qualifications: Experience in hospitality events and strong people management skills.
The predicted salary is between 25000 - 30000 £ per year.
We are thrilled to announce an exciting opportunity for an enthusiastic and experienced Events & Booking Office Manager to join a global finance group.
What's on Offer
- Salary: £48,000
- Travel expenses covered
- Complimentary lunches
- Ongoing training and development opportunities
- Excellent career progression within a prestigious and dynamic environment
Key Responsibilities
- Deliver the highest level of client care and personal service to all stakeholders, including visitors, clients, and internal teams.
- Oversee events for both internal and external clients, including conferences, roadshows, town halls, and corporate entertainment such as dinners, drinks receptions, yoga sessions, and barbecues.
- Manage events with capacities of up to 300 attendees.
- Organise workloads and prioritise tasks within a busy, fast-paced department overseeing approximately 80–100 events per month.
- Lead and manage the Events team (3 team members) and the Advance Booking Office team (4 team members).
About You
- Previous experience in hospitality events.
- Passionate about delivering exceptional service and creating memorable experiences.
- Committed to continuous improvement and achieving excellence.
- Skilled at building strong relationships based on trust and professionalism.
- A natural leader with excellent people management skills.
If you are passionate about delivering extraordinary service, developing people, and helping organisations succeed, we would love to hear from you.
Events & Booking Office Manager | London & Birmingham employer: Human One Global
Join a prestigious global finance group in London & Birmingham, where we prioritise employee growth and development through ongoing training and excellent career progression opportunities. Our vibrant work culture fosters collaboration and creativity, ensuring that every team member feels valued and empowered to deliver exceptional service while enjoying benefits like complimentary lunches and travel expenses covered.
StudySmarter Expert Advice🤫
We think this is how you could land Events & Booking Office Manager | London & Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Human One Global. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Human One Global
Don't be shy about reaching out to Human One Global directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Events & Booking Office Manager | London & Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Human One Global and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Human One Global
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
