At a Glance
- Tasks: Support daily operations of our eBike fleet, from battery swapping to admin tasks.
- Company: Join Forest, London's leading sustainable shared ebike operator, making cities greener.
- Benefits: Enjoy free bike rides, 25 days holiday, health insurance, and regular socials.
- Other info: Work onsite in Borough, with flexible shifts and opportunities for growth.
- Why this job: Be part of a mission-driven team that values sustainability and community impact.
- Qualifications: Valid UK driver’s licence, strong attention to detail, and a willingness to learn.
The predicted salary is between 30000 - 42000 £ per year.
A bit about Forest
We’re Forest. You know, those shared ebikes in London that look like trees. We’re London’s most sustainable shared ebike operator. We bridge the gap between affordability and sustainability, using advertising revenue to offer all users 10 minutes of free cycling every day. Our mission is to help cities move greener—and we’re growing fast.
A bit about the role
We’re on the lookout for a hands-on, practical Operations Associate to support the daily running of our eBike fleet. This role is all about execution - we need people who get stuck in, take ownership of problems, and don’t rest until things are sorted. Whether it\'s swapping batteries, relocating bikes, responding to parking bay alerts or dropping vans off at the garage, you’ll be trusted to keep things moving - and to get it done.
You’ll be based at our warehouse in Elephant and Castle, right at the heart of our London operations. Forest is a London-born company, and our whole team, from operations to leadership, lives and breathes this city. We care deeply about delivering an outstanding service to our users and boroughs, and we back people who care as much as we do. If you\'re someone who takes pride in doing things properly and leaving no task unfinished, there\'s real room to grow with us.
Schedule:This is a full-time position on a 45-hour week contract, with rotating shifts including some weekends. Flexibility is key as we manage our fleet 7 days a week, and no two days look exactly the same.
Your key responsibilities include:
- Garage Coordination: Work with local garages and recovery services to arrange repairs and servicing of our vehicles, keeping our van fleet healthy.
- Driving & Van Duties: Drive our vans confidently across London, supporting all aspects of field operations.
- Battery Swapping & Bike Movement: Get out on the road, swapping batteries and moving bikes using our electric vans. Keeping the city moving is our bread and butter.
- Admin Support: Stay on top of critical admin like parking notices, insurance paperwork, and vehicle records - dot the i’s and cross the t’s.
- Inventory & Equipment Handling: Help manage and organise essential supplies like batteries and parts in the warehouse.
- Jumping In Where Needed: Support the operations team wherever needed, especially when things get busy or unexpected challenges arise.
- Van Upkeep & Maintenance: Ensure regular servicing and timely maintenance of our fleet of electric vans, coordinating repairs and inspections as needed to maintain optimal performance and safety. Keep accurate records of vehicle health and proactively address any issues to minimise downtime.
Who you are:
- You’re a doer - you finish what you start and never walk away from a half-done job.
- You take pride in your work, whether it’s on the road, in the warehouse, or behind a desk.
- You have a valid UK driver’s licence and feel confident driving vans up to Sprinter size.
- You’re organised and reliable, with strong attention to detail.
- You’re comfortable with mobile apps and technology - quick to pick up tools and systems.
- You work well in a team and are keen to grow, with a willingness to learn new skills
Location
Onsite -5 days a week at our workshop in Borough
What you’ll get in return
Free Forest bike rides
25 days holiday + bank holidays
???? Health Insurance Cashplan
Annual personal development budget
Birthday off
Free lunch on Fridays
Enhanced Parental Leave
Regular Socials
Equal opportunities
Forest is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not tolerate any form of discrimination, bias, or harassment.
Want to create a greener future with us? Join us, and Let\'s reForest the world together!
#J-18808-LjbffrOperations Associate Operations · London · employer: Human Forest
At Forest, we pride ourselves on being London's most sustainable shared ebike operator, offering a vibrant work culture that values hands-on contributions and teamwork. Our Elephant and Castle location provides a dynamic environment where employees can grow through meaningful roles, enjoy benefits like free bike rides, health insurance, and personal development budgets, while actively participating in our mission to create greener cities. Join us to make a real impact in urban mobility and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Associate Operations · London ·
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Human Forest.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Human Forest. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Operations Associate Operations · London ·
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Human Forest, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Human Forest and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Human Forest. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Human Forest
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Human Forest.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Human Forest.
