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- Tasks: Manage contracts, provide technical support, and ensure quality service delivery.
- Company: Join a leading firm in the offshore and oil & gas industry, expanding rapidly worldwide.
- Benefits: Enjoy a permanent role with opportunities for growth and development in a dynamic environment.
- Why this job: Be part of a team that values safety, quality, and client satisfaction while making a global impact.
- Qualifications: Experience in a similar role and knowledge of cranes is essential; engineering qualifications preferred.
- Other info: This is an office-based position with a focus on client management and technical support.
The predicted salary is between 36000 - 60000 £ per year.
Our client works in the offshore, ports and shipping and oil and gas industry and is looking for a Contract Support Engineer to work within their Project Engineering team. As part of the Contract Support Engineer position, you will oversee continental contracts which provide support, technical assistance, maintenance schedules, organising repairs, rectifying payment issues, crewing problems and asset assurance. The company support the oil and gas industry and after winning new contracts globally, they are looking to expand massively over the next 12 months. A new permanent opportunity has arisen for a Contract Support Engineer to work within their Project Engineering team. This role will be office-based and you will be tasked with managing a cranes and lifting client contract, ensuring all aspects of this contract are delivered from a quality, timescale, health and safety and maintenance point of view. Other duties and responsibilities will include; Act as the Clients representative in ensuring any wider departments deliver as per contractual commitments. Minimise any maintenance backlog and ensure that any Safety Critical Maintenance backlog is immediately identified to the Client and internally to the responsible person, where applicable in business line. Provide first line technical support and coordinate any client requirements including breakdowns. Responsible for the delivery of the Contracted Services to the Client including Safety, Quality, Core Personnel and equipment provision, Maintenance and Project Delivery Deliver all aspects of client account, including but not limited to: mobilisations, demobilisations, aged debt, equipment requirements, sales enquiries, client meetings, planning & coordination, technical support Responsible for delivering plans in place to support client Integrated Asset Planning and support capability. Manage the maintenance, crewing and of offshore assets. To be successful for this position you will have previous experience in a similar role and a good technical knowledge of cranes. Communicating clear standards for performance is key. You will have a proven track record of client management and have a high emphasis on customer service. You may have come from a hands-on, Project Engineer or an Account Management background, acting as a client representative/account manager is a key part of this role. Holding a mechanical engineering, electrical engineering or lifting qualification is preferred. If this position is of interest, apply now for a confidential conversation about your next career move!41bf1e1f-b16b-4260-a40a-17c77a06fd15
Contract support Engineer employer: Human Engineering
Contact Detail:
Human Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract support Engineer
✨Tip Number 1
Familiarise yourself with the specific requirements of the oil and gas industry, especially in relation to cranes and lifting operations. Understanding the technical aspects and safety regulations will help you stand out as a knowledgeable candidate.
✨Tip Number 2
Network with professionals in the offshore and shipping sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture and expectations.
✨Tip Number 3
Prepare to discuss your previous experience in client management and how you've successfully handled similar roles. Be ready to provide examples of how you've improved service delivery or resolved issues in past positions.
✨Tip Number 4
Research the company’s recent projects and contracts. Being able to reference specific initiatives during your conversation will demonstrate your genuine interest in the role and the organisation.
We think you need these skills to ace Contract support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract support, project engineering, and client management. Emphasise any technical knowledge of cranes and lifting, as well as your ability to manage maintenance schedules and address client needs.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements mentioned in the job description. Discuss your previous experience in similar roles and how it aligns with the responsibilities of the Contract Support Engineer position.
Showcase Technical Skills: In your application, clearly outline your technical qualifications, especially if you hold a mechanical or electrical engineering qualification. Mention any specific training or certifications related to cranes and lifting that would make you a strong candidate.
Highlight Client Management Experience: Since client management is a key part of this role, provide examples of how you've successfully managed client relationships in the past. Include any metrics or outcomes that demonstrate your effectiveness in delivering quality service.
How to prepare for a job interview at Human Engineering
✨Understand the Industry
Familiarise yourself with the offshore, ports, shipping, and oil and gas sectors. Knowing the current trends and challenges in these industries will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Highlight Relevant Experience
Be prepared to discuss your previous roles that relate to contract support or project engineering. Share specific examples of how you've managed contracts, provided technical support, or dealt with client issues to showcase your expertise.
✨Emphasise Communication Skills
Since this role involves acting as a client representative, strong communication skills are essential. Prepare to discuss how you've effectively communicated with clients and internal teams in the past, ensuring all parties are aligned on contractual commitments.
✨Showcase Problem-Solving Abilities
The role requires managing maintenance backlogs and addressing client requirements promptly. Be ready to share examples of how you've tackled similar challenges, demonstrating your ability to think critically and act decisively under pressure.
