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For Companies At a Glance
- Tasks: Manage contracts, oversee maintenance, and provide technical support in a dynamic engineering environment.
- Company: Join a leading firm in offshore, ports, shipping, and oil and gas industries with global expansion plans.
- Benefits: Enjoy a permanent role with opportunities for growth and development in a supportive team.
- Why this job: Be part of impactful projects while enhancing your skills in a fast-paced, collaborative culture.
- Qualifications: Previous experience in a similar role and a strong technical background in cranes is essential.
- Other info: This is an office-based position with a focus on client management and safety standards.
The predicted salary is between 36000 - 60000 £ per year.
Our client works in the offshore, ports and shipping and oil and gas industry and is looking for a Contract Support Engineer to work within their Project Engineering team.
As part of the Contract Support Engineer position, you will oversee continental contracts which provide support, technical assistance, maintenance schedules, organising repairs, rectifying payment issues, crewing problems and asset assurance. The company supports the oil and gas industry and after winning new contracts globally, they are looking to expand massively over the next 12 months.
This role will be office-based and you will be tasked with managing a cranes and lifting client contract, ensuring all aspects of this contract are delivered from a quality, timescale, health and safety and maintenance point of view.
Other duties and responsibilities will include:
- Act as the Clients representative in ensuring any wider departments deliver as per contractual commitments.
- Minimise any maintenance backlog and ensure that any Safety Critical Maintenance backlog is immediately identified to the Client and internally to the responsible person, where applicable in business line.
- Provide first line technical support and coordinate any client requirements including breakdowns.
- Responsible for the delivery of the Contracted Services to the Client including Safety, Quality, Core Personnel and equipment provision, Maintenance and Project Delivery.
- Deliver all aspects of client account, including but not limited to: mobilisations, demobilisations, aged debt, equipment requirements, sales enquiries, client meetings, planning & coordination, technical support.
- Responsible for delivering plans in place to support client Integrated Asset Planning and support capability.
- Manage the maintenance, crewing and of offshore assets.
To be successful for this position you will have previous experience in a similar role and a good technical knowledge of cranes. Communicating clear standards for performance is key. You will have a proven track record of client management and have a high emphasis on customer service. You may have come from a hands-on, Project Engineer or an Account Management background, acting as a client representative/account manager is a key part of this role. Holding a mechanical engineering, electrical engineering or lifting qualification is preferred.
If this position is of interest, apply now for a confidential conversation about your next career move!
Contact Detail:
Human Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Engineer
✨Tip Number 1
Familiarise yourself with the specific types of cranes and lifting equipment used in the oil and gas industry. Understanding the technical aspects will not only boost your confidence but also help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the offshore and shipping sectors. Attend industry events or join relevant online forums to connect with people who can provide insights into the role and potentially refer you to opportunities within their companies.
✨Tip Number 3
Research the company’s recent projects and contracts. Being knowledgeable about their work will allow you to tailor your discussions and demonstrate your genuine interest in contributing to their success.
✨Tip Number 4
Prepare to discuss your previous experiences in client management and how you've successfully handled similar responsibilities. Highlighting your problem-solving skills and customer service focus will be crucial in showcasing your fit for the role.
We think you need these skills to ace Contract Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Contract Support Engineer. Familiarise yourself with the offshore, ports, and oil and gas industry to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in contract management, client relations, or technical support, especially related to cranes and lifting. Use specific examples to demonstrate your skills.
Showcase Technical Knowledge: Mention any relevant qualifications in mechanical or electrical engineering, as well as your understanding of safety and maintenance protocols. This will show that you are well-equipped for the technical aspects of the role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for the position. Make sure to address how you can contribute to the company's success in managing contracts and client relationships.
How to prepare for a job interview at Human Engineering
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge of cranes and lifting equipment. Be prepared to discuss specific examples from your past experience that demonstrate your expertise in managing contracts and technical support.
✨Showcase Your Client Management Skills
Since client management is a key part of the role, think of instances where you've successfully managed client relationships. Be ready to share how you handled challenges and ensured customer satisfaction.
✨Understand the Company’s Projects
Research the company’s recent projects and contracts, especially in the oil and gas sector. This will help you understand their operations better and allow you to ask informed questions during the interview.
✨Emphasise Safety and Quality
Given the importance of health and safety in this role, be prepared to discuss how you prioritise safety and quality in your work. Share any relevant experiences where you successfully minimised risks or improved safety standards.
