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- Tasks: Lead and enhance the ServiceNow platform, driving automation and integration.
- Company: Globally recognised organisation based in Manchester with a modern tech agenda.
- Benefits: Up to £80,000 salary, hybrid working, and strong investment in your growth.
- Why this job: Be the global expert, influence strategy, and make a real impact.
- Qualifications: Senior-level experience with ServiceNow and strong communication skills.
- Other info: Join a stable yet challenging environment with excellent career opportunities.
The predicted salary is between 48000 - 64000 £ per year.
This is a rare chance to step into a senior, highly visible ServiceNow role within a well-established, globally recognised organisation based in the heart of Manchester. ServiceNow is a strategic platform here, not a side system. You will be the most senior technical ServiceNow specialist in the organisation, acting as the global SME, shaping the roadmap, influencing senior stakeholders, and driving real business value through automation, integration, and platform excellence. If you’re looking for ownership, influence, and technical depth, this role delivers all three.
What You’ll Be Doing:
- Designing, developing, configuring and enhancing the ServiceNow platform across enterprise-scale environments
- Leading the technical direction and roadmap for ServiceNow globally
- Working closely with senior business stakeholders to translate complex requirements into scalable solutions
- Delivering and optimising solutions across ITSM, ITOM, HR, CSM, Service Catalogue, App Engine and integrations (including collaboration tools)
- Driving automation, workflow efficiency, reporting and platform optimisation to maximise ROI
- Owning upgrades, lifecycle management, and continuous improvement of the platform
- Acting as a technical mentor and leader to junior engineers (based internationally), without direct line management
- Ensuring strong documentation, governance, resilience, and best-practice delivery
What They’re Looking For:
- Strong commercial experience on the ServiceNow platform (Senior level)
- Deep understanding of ITSM lifecycle, workflows, and platform architecture
- Experience integrating ServiceNow with other SaaS and on-prem systems
- Comfortable working across Agile delivery, sprints, and backlogs (Azure DevOps or similar)
- Confident communicator who can engage with both technical teams and senior non-technical stakeholders
- A pragmatic engineer who balances hands-on delivery with strategic thinking
Nice to Have (But Not Essential):
- ServiceNow certifications (CSA and/or CAD)
- ITIL certification
- Experience across multiple ServiceNow modules; flexibility to learn others is supported
Why This Role Stands Out:
- True seniority; global SME for ServiceNow
- Strategic impact; influence roadmap, architecture, and platform direction
- Hybrid working; Manchester-based with real flexibility
- Strong backing; investment in platform growth and additional team hires
- Stability + challenge; established organisation with a modern technology agenda
Senior ServiceNow Engineer in Salford employer: Human-CR, S.L
Contact Detail:
Human-CR, S.L Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior ServiceNow Engineer in Salford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding the latest trends in ServiceNow. We recommend practising common interview questions and scenarios that might come up, so you can showcase your expertise confidently.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Senior ServiceNow Engineer role. We’re always on the lookout for top talent, and applying directly helps us see your application faster!
We think you need these skills to ace Senior ServiceNow Engineer in Salford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior ServiceNow Engineer role. Highlight your experience with ServiceNow, especially in areas like ITSM and integrations. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Talk about your experience leading technical direction and how you can influence stakeholders. We love a good story!
Showcase Your Technical Skills: In your application, don’t forget to showcase your technical skills and any relevant certifications. Mention your hands-on experience with ServiceNow and how you've driven automation and efficiency in past roles. We’re keen on seeing your expertise!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Human-CR, S.L
✨Know Your ServiceNow Inside Out
Make sure you have a deep understanding of the ServiceNow platform, especially its ITSM lifecycle and workflows. Brush up on your knowledge of integrations with other systems, as you'll need to demonstrate your expertise in these areas during the interview.
✨Prepare for Technical Questions
Expect to face technical questions that assess your problem-solving skills and strategic thinking. Be ready to discuss past projects where you've designed or optimised ServiceNow solutions, and think about how you can articulate the impact of your work on business value.
✨Engage with Stakeholders
Since this role involves working closely with senior stakeholders, practice how you would communicate complex technical concepts to non-technical audiences. Show that you can bridge the gap between technical teams and business needs effectively.
✨Show Your Leadership Skills
As a senior engineer, you'll be expected to mentor junior engineers. Prepare examples of how you've led teams or projects in the past, and be ready to discuss your approach to fostering collaboration and best practices within a team.
