At a Glance
- Tasks: Lead the income processing team and ensure accurate financial controls.
- Company: Join Human Appeal, a global non-profit making a real difference.
- Benefits: Competitive salary, supportive work culture, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace committed to social justice.
- Why this job: Make an impact by managing funds that support life-saving humanitarian efforts.
- Qualifications: Experience in income processing and strong Excel skills required.
The predicted salary is between 31500 - 38500 £ per year.
Human Appeal is a global non-profit humanitarian and development organisation. We deliver life-saving emergency assistance such as food, medical aid, and disaster relief. At the same time, we run sustainable, community-led programmes in healthcare, education, and livelihoods to build resilience and self-reliance. Our experienced local teams work in vulnerable, hard-to-reach areas. Guided by a vision of a just, caring, and sustainable world, our mission is to save lives, alleviate poverty, and empower communities in line with the core humanitarian principles of humanity, impartiality, neutrality, and independence.
We have an exciting opportunity for an Accounts Receivables Lead position within the Finance department based at our office in Cheadle, Manchester. The Accounts Receivable Lead is responsible for leading the charity’s income processing and receivables function, ensuring that all incoming funds are recorded, allocated and reconciled accurately and in a timely manner. The role ensures robust financial controls, accurate donor and fund allocations, and excellent service to internal departments such as Fundraising, Programmes and Commercial teams. The post holder will manage and develop the Income Processing team, maintain high data quality within the accounting and CRM systems, and ensure full compliance with financial procedures, regulatory requirements and donor restrictions.
Main Responsibilities
- Leadership & Team Management
- Lead, supervise and develop the income processing team, providing coaching, training and performance management.
- Set clear team objectives and KPIs around timeliness, accuracy and data quality.
- Promote a customer-focused culture that supports Fundraising, Programmes and other stakeholders.
- Oversee recruitment, induction and ongoing development of team members.
- Income Processing, Allocation & Receivables
- Oversee the accurate recording and coding of all income streams including: Donations (one‑off and regular giving), Grants and contracts, Legacies, Trading and commercial income, Event income, Online fundraising platforms.
- Ensure correct allocation of income to: Restricted and unrestricted funds, Projects, cost centres and donor codes.
- Ensure reconciliations between CRM/fundraising systems and the finance ledger are completed accurately and on schedule.
- Oversee invoicing and credit control processes where receivables are applicable.
- Governance, Controls & Compliance
- Maintain and strengthen financial controls across income and receivables functions.
- Ensure compliance with charity financial policies, audit requirements and regulatory standards (including Charity Commission and HMRC guidance).
- Ensure robust processes exist for managing restricted income, donor terms and grant conditions.
- Prepare audit schedules and liaise with auditors on income-related queries.
- Reconciliations & Reporting
- Ensure timely and accurate reconciliations of: Bank accounts, Online fundraising platforms (e.g., JustGiving, Enthuse, PayPal, Stripe), Regular giving and direct debits, CRM-to-ledger interfaces.
- Provide the Finance Operations Manager and Fundraising colleagues with regular reports and insights on income trends, fund balances, and debtor positions.
- Identify discrepancies proactively and resolve issues promptly.
- Systems, Processes & Improvement
- Maintain high data quality in finance systems and fundraising/CRM platforms.
- Work closely with IT/Fundraising to manage integrations and automated downloads.
- Continually review processes to ensure efficiency, accuracy and strong controls.
- Support implementation of new systems, digital tools or process automation.
- Stakeholder Engagement
- Build strong working relationships with Fundraising, Programmes, Commercial and external stakeholders (donors, grant funders, platform providers).
- Provide guidance to colleagues on correct coding, donor restrictions and income processes.
- Support teams to ensure income‑related information is accurate and compliant.
Candidate essential criteria
- Strong understanding of income allocation, receivables, and fund structures.
- Good knowledge of financial controls and governance requirements.
- Strong Excel skills.
- Proficiency in accounting systems (e.g., Sage Intacct, Dynamics 365, SAP, SUN).
- Ability to interpret donor restrictions and apply correct coding.
- Experience of managing income processing, receivables or similar roles in a charity or complex organisation.
- Strong understanding of restricted/unrestricted funds.
- Experience managing staff and delivering performance improvements.
- Excellent knowledge of financial controls, reconciliations and audit requirements.
- Proficiency with accounting systems and Excel.
- Ability to work to tight deadlines with high accuracy.
Candidate desirable criteria
- Part‑qualified or fully qualified CCAB accountant (ACA, ACCA, CIMA, CIPFA).
- Training in data management, process improvement, or leadership.
- Experience managing restricted and unrestricted donor income.
- Experience using fundraising/CRM systems (e.g., Salesforce, Raiser’s Edge, ThankQ).
- Experience in financial process improvement or digital automation projects.
- Knowledge of charity SORP.
- Understanding of grant funding compliance.
- Familiarity with payment platforms and online fundraising integrations (e.g., Stripe, JustGiving, PayPal).
- Experience with fundraising/CRM systems (e.g., Raiser’s Edge, Salesforce, and ThankQ).
- Knowledge of charity SORP and grant compliance.
- Experience in systems improvements and data automation.
How to apply
We are keen to appoint the right person for this position as soon as possible and will be considering applications as they are received. To maximise your opportunity, please submit your CV by clicking the link provided to apply. We look forward to receiving your application and hearing from you. If you have any questions about the position, please do contact Human Appeal. Please note that we will only be contacting the shortlisted candidates. Applying candidates must have the legal authorisation or right to work in the designated work location/duty station.
Disclaimer: Human Appeal is committed to diversity, social inclusion, and gender equality/balance, and strongly encourages applications from underrepresented groups. The organisation maintains a zero-tolerance policy toward Sexual Exploitation and Abuse and Sexual Harassment (SEA/SH), with all staff required to comply with Preventing Sexual Exploitation and Abuse and Sexual Harassment (PSEA/SH) standards and safe recruitment procedures.
Accounts Receivables Lead in Stockport employer: Human Appeal
At Human Appeal, we pride ourselves on being an exceptional employer, offering a supportive work culture that values diversity and inclusion. As an Operations Manager in Manchester, you will enjoy generous benefits such as 35 days of annual leave, matched pension contributions, and access to a wellbeing hub, all while making a meaningful impact in the charity sector. Join us to grow your career in a role where your contributions truly matter, and be part of a team dedicated to abolishing poverty and championing humanitarian efforts worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Receivables Lead in Stockport
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Human Appeal.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Human Appeal.
✨Showcase Your Commitment
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✨Utilise Online Platforms
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We think you need these skills to ace Accounts Receivables Lead in Stockport
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Human Appeal. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Accounts Receivables Lead, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Human Appeal
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Human Appeal. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
