National Masjid Manager

Human Appeal is a global non-profit humanitarian and development organisation. We deliver life-saving emergency assistance such as food, medical aid, and disaster relief. At the same time, we run sustainable, community-led programmes in healthcare, education, and livelihoods to build resilience and self-reliance. Our experienced local teams work in vulnerable, hard-to-reach areas. Guided by a vision of a just, caring, and sustainable world, our mission is to save lives, alleviate poverty, and empower communities in line with the core humanitarian principles of humanity, impartiality, neutrality, and independence.

We have an exciting opportunity for a National Masjid Manager position within the Fundraising department. The National Masjid Manager will support to develop, manage and deliver a range of fundraising campaigns, throughout the year, in mosques and organisations. Work closely with the London & South regional managers to strategically lead and coordinate fundraising activities in mosques and organisations. Develop a database of mosques and organisations. Develop and deliver an engagement and retention plan to deepen fundraising relationships with mosques and organisations. Securing bookings for collections during Ramadan and other campaigns all year round. Organise events and tours for mosques throughout the year. Maintain good relationships with mosques by frequently visiting and communicating with them. Recruit, develop and engage with mosque volunteers to support fundraising projects in mosques and organisations. Ensure that all available fundraising opportunities are successfully exploited and maintained at agreed levels of return on investment.

Main Responsibilities:

• Promote and wholly adhere to the fundraising code of conduct and best practice by understanding its ruling and conducting fundraising events and projects within its parameters to safeguard Human Appeal, maintain high professional standards and maintain Human Appeal’s public image.
• Maximise fundraising income and awareness for Human Appeal year on year, via managing and completing collections during Ramadan and all year round.
• Maintain frequent visits and communicate with mosque key stakeholders.
• Create a circle of mosque volunteers, and successfully utilise them.
• Establish clear lines of communication by being the main point of contact between local mosques and organisations and Human Appeal.
• Manage various engaging fundraising projects/activities in mosques by arranging dinners, events, speaker tours and conferences to capture and maintain the public eye throughout the year and raise income with a return on investment.
• Manage and nurture a network of volunteers in line with the volunteer recruitment strategy.
• Provide support to fundraising colleagues when necessary by attending and contributing positively to fundraising regional/national meetings.
• Maintain internal procedures/administration such as donor management system, account management system, and cash counting protocols.
• Contribute towards the development, maintenance and delivery of Human Appeal’s national fundraising plan.
• Motivate and manage a team within fundraising when required.
• Adhere to the charities policies and procedures at all times.
• Demonstrate ongoing professional development through reflective practice and participation in internal and external development opportunities.
• Manage booking and collections from mosques all year round.
• Maintain cash controls at all times.
• Ensure feedback to mosques by providing them with receipts, certificates and annual reports.
• Update Human Appeal database with mosques, community centres and ISOC prayer halls.
• Be the main point of contact for the relationship between mosques, ISOCs and organisations.

Candidate essential criteria:

• Minimum GCSE Mathematics, English. Ideally educated to degree level.
• Minimum of 2 years in a similar post, proven track record of project and events management.
• Computer literate and competent with Microsoft Office, Social Media, Donor Management systems.
• English Language.

Candidate desirable criteria:

• Additional language skills e.g. Spanish, French, Arabic/Urdu/Bengali/Gujarati/Hindi/Punjabi.

We are keen to appoint the right person for this position as soon as possible and will be considering applications as they are received. To maximise your opportunity, please submit your CV by clicking the link provided to apply. We look forward to receiving your application and hearing from you.

If you have any questions about the position, please do contact Human Appeal on recruitment@humanappeal.org.uk.

Please note that we will only be contacting the shortlisted candidates. Applying candidates must have the legal authorisation or right to work in the designated work location/duty station.

Human Appeal is committed to diversity, social inclusion, and gender equality/balance, and strongly encourages applications from underrepresented groups.