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- Tasks: Support students through the application process and enhance their experience from start to finish.
- Company: Join a global team dedicated to empowering Master's candidates.
- Benefits: Full-time role with opportunities for growth and professional development.
- Why this job: Make a real difference in students' lives by guiding them through their educational journey.
- Qualifications: Strong organisational skills and a passion for helping others succeed.
- Other info: Dynamic work environment with a focus on collaboration and continuous improvement.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a highly organized and detail-oriented Application Manager to support the enrollment cycle for the global Masters team. This role ensures a seamless early-action experience for students from application to admission and retention, while providing critical administrative and conversion support to the Enrollment Advisors and Product Head.
Application & Admissions Management
- Serve as the first point of contact for candidates during the application process, providing guidance on requirements, deadlines, and documentation.
- Ensure all candidate information is accurate and up to date in Salesforce, including university name.
- Coordinate with Enrollment Advisors to ensure smooth handoffs and timely follow-ups.
- Monitor candidate progress through each stage of the application funnel and proactively flag any bottlenecks.
Administrative & Operational Support
- Provide logistical and scheduling support for candidate interviews, events, and admissions-related meetings.
- Assist with preparing reports, presentations, and data insights on application trends per region.
- Maintain organized Salesforce records, contracts, and candidate communications in line with university initiatives.
- Support enrollment outreach campaigns, where needed, and ensure communications are consistent, timely, and personalized.
Collaboration & Continuous Improvement
- Work closely with Enrollment Advisors to align on outreach, engagement and retention strategies for Master’s candidates.
- Suggest improvements to workflows, tools, and processes to enhance the candidate experience and conversion efficiency.
- Contribute to delivering an exceptional candidate journey, ensuring professionalism and responsiveness at every touchpoint.
Key Performance Indicators
- High accuracy and completeness rate for processed applications.
- Timely response to candidate queries and application-related tasks.
- Smooth coordination of admissions events and interviews.
- Strong internal stakeholder feedback on efficiency and reliability.
- Contribution to achieving or exceeding enrollment targets for Master’s programs
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
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Application & Retention Manager employer: Hult International Business School
Contact Detail:
Hult International Business School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application & Retention Manager
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show that you're genuinely interested and ready to contribute to their goals.
✨Tip Number 2
Practice your pitch! You want to be able to clearly explain why you're the perfect fit for the Application & Retention Manager role. Highlight your organisational skills and detail-oriented nature, and don’t forget to mention how you can enhance the candidate experience.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t just apply anywhere; apply through our website! It shows you're serious about joining us at StudySmarter. Plus, it gives you a better chance of being noticed by the hiring team directly.
We think you need these skills to ace Application & Retention Manager
Some tips for your application 🫡
Get to Know Us: Before you start your application, take a moment to explore our website and get familiar with StudySmarter. Understanding our mission and values will help you tailor your application to show how you fit into our team.
Be Detail-Oriented: As an Application & Retention Manager, attention to detail is key! Make sure your application is free from typos and errors. Double-check all your information, especially in sections that require accuracy, like your previous experience and qualifications.
Show Your Organisational Skills: In your written application, highlight your organisational skills. Use examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to handle the responsibilities of the role effectively.
Personalise Your Application: Don’t just send a generic application! Tailor your cover letter and CV to reflect how your skills align with the job description. Mention specific aspects of the role that excite you and how you can contribute to enhancing the candidate experience at StudySmarter.
How to prepare for a job interview at Hult International Business School
✨Know Your Stuff
Make sure you understand the application process inside out. Familiarise yourself with the key responsibilities of the Application & Retention Manager role, especially how to support candidates through their journey. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires a high level of organisation, be prepared to discuss your methods for keeping track of multiple tasks and deadlines. Bring examples of how you've successfully managed projects or processes in the past, particularly in a fast-paced environment.
✨Be Ready to Collaborate
Collaboration is key in this role, so think about times when you've worked closely with others to achieve a common goal. Be ready to share specific examples of how you’ve contributed to team success, especially in terms of improving processes or enhancing the candidate experience.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. This could include inquiries about the current challenges the team faces or how they measure success in the role. Asking insightful questions shows your enthusiasm and helps you gauge if the company culture aligns with your values.
