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- Tasks: Coordinate participant experiences for Executive Education programs, ensuring smooth logistics and communication.
- Company: Join a leading educational institution focused on leadership and organisational development.
- Benefits: Enjoy a competitive salary, private medical insurance, gym access, and flexible working options.
- Other info: Great opportunities for personal growth in a fast-paced, entrepreneurial environment.
- Why this job: Be part of a dynamic team making a real impact on participants' learning journeys.
- Qualifications: Degree or equivalent, customer service experience, and tech-savvy skills.
The predicted salary is between 30000 - 40000 £ per year.
The Project Coordinator is responsible for ensuring our participants have an excellent experience while attending our Executive Education programs. You will make sure the program logistics – from online meeting links to bedrooms – are organized and ready, and own the communication with participants to provide all relevant information – from welcome pack to final certificate – throughout the program. Your ability to be well organized and work closely with multiple Project Managers to work on different clients is key. You will also be expected to become proficient at our delivery technologies for online programs and to work efficiently on internal systems such as Salesforce, Opera and Monday.com. Training (formal and on‑the‑job) will be provided during and after the onboarding period.
Key Responsibilities
- Owning the participant journey from welcome pack to final certificate with expert support and a personal touch.
- Creating and organising excellent welcome packs, program portals and any program materials with the Project Manager and Program Director, according to the program timeline.
- Running orientation calls to clarify expectations, answer questions and prepare participants for the program ahead.
- Communicating and responding to participant queries in a timely, supportive and professional manner.
- Liaising with Ashridge House (our main campus) to arrange any program logistics such as teaching room set up, accommodation, meals, and transport.
- Hosting participants at Ashridge House to ensure the best program experience.
- Working closely with Faculty and Technical Facilitator to get all technical elements of online programs ready such as meeting links and breakout rooms, ensuring the most engaging and smooth program delivery.
- Delivering excellent technical facilitation and troubleshooting for online programs.
- Providing insights at program review meetings to identify improvement areas for future programs.
Person Description
- Optimistic and solution‑focused, believing ‘nothing is impossible’.
- Naturally organised, efficient and meticulous – always planning ahead.
- Driven and willing to take ownership while collaborating closely with the team.
- Tech‑savvy and agile, thriving in a dynamic entrepreneurial environment.
- Passionate about delivering high‑quality work and going above and beyond to provide an excellent experience.
- Strong people and communication skills to work confidently with senior clients and colleagues.
- Always asking ‘how can we do this better next time’ when a job is done.
Skills & Experience We Look For
- Degree or equivalent and track record of good academic grades.
- Experience in customer service, understanding what it takes to create the best customer experience.
- Preferably, experience working with B2B clients (not mandatory).
- Confident with technology such as Zoom, Microsoft Teams and preferably Opera.
- Excellent communicator and team player.
To Thrive At Hult Ashridge
- Strong personal drive and energy.
- Entrepreneurial spirit with a ‘nothing is impossible’ mindset.
- Enjoy ownership and autonomy.
- Thrives in a fast‑paced, results‑driven environment.
- Passionate about learning, language and being a change‑maker.
Location and Hybrid Working
The main office is at Ashridge House. The role requires presence on site for client sessions and team meetings, with Fridays optional for work from home. Please consider your potential commute before applying.
UK Staff Benefits
- Office gym
- Cycle scheme
- Private Medical Insurance
- Private Pension Scheme managed by Aviva
- Loan for annual travel passes
- Employee Assistance Programme
About The Team
Hult Ashridge Executive Education partners with global organisations to deliver leadership and organisational development solutions that create lasting change. Backed by triple‑accredited Hult International Business School, we’ve been delivering transformational leadership and organisational development solutions since 1959. Hult Ashridge Executive Education is proud to be an equal‑opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, disability, parental status, identity, experience and everything else that makes you unique.
Project Coordinator employer: Hult Ashridge Executive Education
Contact Detail:
Hult Ashridge Executive Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Coordinator
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Hult Ashridge. Check out their website and social media to understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the Project Coordinator role, especially your organisational and communication skills. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your tech-savviness! Since the role involves using various technologies like Zoom and Salesforce, be ready to discuss your experience with these tools. If you’ve used similar platforms, share specific examples of how you’ve leveraged them to enhance customer experiences.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm for the role. And remember, if you’re keen on this position, apply through our website to make sure your application gets the attention it deserves!
We think you need these skills to ace Project Coordinator
Some tips for your application 🫡
Show Your Organisational Skills: As a Project Coordinator, being organised is key! Make sure your application highlights your ability to manage multiple tasks and keep everything running smoothly. Share examples of how you've successfully juggled responsibilities in the past.
Communicate Clearly: Since you'll be liaising with participants and team members, it's important to showcase your communication skills. Use clear and concise language in your application, and don't forget to mention any experience you have in customer service or working with clients.
Emphasise Your Tech Savviness: We love tech-savvy candidates! Mention any experience you have with tools like Zoom, Microsoft Teams, or other relevant software. If you've worked with systems like Salesforce or Monday.com, definitely include that too!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our amazing team at Hult Ashridge!
How to prepare for a job interview at Hult Ashridge Executive Education
✨Know the Program Inside Out
Before your interview, make sure you understand the Executive Education programs offered. Familiarise yourself with the logistics involved, from welcome packs to technical setups. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Organisational Skills
As a Project Coordinator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. Highlight your ability to plan ahead and ensure everything runs smoothly, just like you would for the participants.
✨Demonstrate Your Tech Savviness
Since the role involves using various technologies, be ready to discuss your experience with tools like Zoom, Microsoft Teams, and any other relevant software. If you’ve used Salesforce or Monday.com, mention that too! Showing you're comfortable with tech will give you an edge.
✨Emphasise Your People Skills
The role requires strong communication skills, so prepare to talk about your experience in customer service or working with clients. Share specific instances where you’ve gone above and beyond to ensure a great experience for others, as this aligns perfectly with the company’s values.