At a Glance
- Tasks: Manage performances and events, ensuring top-notch customer service.
- Company: Join Hull Truck Theatre, a vibrant hub for arts and culture.
- Benefits: Enjoy flexible part-time hours with potential for increased shifts during the festive season.
- Why this job: Be part of an exciting team, enhancing your skills in a dynamic environment.
- Qualifications: No specific experience required; just a passion for customer service and teamwork.
- Other info: Perfect for students looking to gain experience in the arts sector.
This job is brought to you by Jobs/Redefined, the UK\βs leading over-50s age inclusive jobs board.
Summary
Hull Truck Theatre is looking for an Assistant Front of House Manager to Duty Manage performances and events as required, including Previews and Press Nights. This is likely to be 1-4 performances a week and will include Saturdays and occasional Sundays. This will increase to 5-8 shifts per week over the festive period Dec/Early Jan.
More Details
Responsible for all aspects of venue management in the absence of
the Front of House Manager, before, during and after performances and
events. Ensuring compliance with health and safety legislation and
building licensing. Delivering the highest standard of customer service.
For a full job description and application details, please visit our website:
Vacancies & Casting | HullTruckTheatre
For Access details about our venue, please visit our website:
Access | HullTruckTheatre
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Assistant Front of House Manager - Part Time, Seasonal employer: Hull Truck Theatre
Contact Detail:
Hull Truck Theatre Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Assistant Front of House Manager - Part Time, Seasonal
β¨Tip Number 1
Familiarise yourself with Hull Truck Theatre's mission and values. Understanding their commitment to customer service and community engagement will help you align your approach during interviews and discussions.
β¨Tip Number 2
Gain experience in similar roles, even if it's on a volunteer basis. Working in front of house positions or event management can provide you with valuable insights and skills that will make you stand out.
β¨Tip Number 3
Network within the theatre community. Attend local performances and events to meet industry professionals. Building relationships can lead to recommendations and insider knowledge about job openings.
β¨Tip Number 4
Prepare for potential interview questions by thinking about scenarios where you've demonstrated excellent customer service or handled difficult situations. Being able to share specific examples will showcase your suitability for the role.
We think you need these skills to ace Assistant Front of House Manager - Part Time, Seasonal
Some tips for your application π«‘
Understand the Role: Read the job description thoroughly to understand the responsibilities of the Assistant Front of House Manager. Highlight your relevant experience in venue management and customer service.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the job requirements. Emphasise any previous roles in hospitality or event management, especially those involving health and safety compliance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for theatre and customer service. Mention specific examples of how you've successfully managed events or provided excellent service in past roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Hull Truck Theatre
β¨Know the Venue
Familiarise yourself with Hull Truck Theatre and its layout. Understanding the venue's facilities and services will help you answer questions about managing performances and events effectively.
β¨Customer Service Focus
Prepare to discuss your approach to delivering excellent customer service. Think of examples from past experiences where you went above and beyond to ensure a positive experience for guests.
β¨Health and Safety Awareness
Brush up on health and safety legislation relevant to venues. Be ready to explain how you would ensure compliance during events, as this is a key responsibility of the role.
β¨Flexibility and Availability
Since the role requires working evenings and weekends, be prepared to discuss your availability. Highlight your willingness to adapt to the busy festive period and any previous experience in similar roles.