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For Companies At a Glance
- Tasks: Be the friendly face of our service, delivering top-notch customer support.
- Company: Join a vibrant university community focused on inclusion and growth.
- Benefits: Competitive salary, flexible part-time hours, and a supportive team environment.
- Why this job: Make a difference in students' lives while gaining valuable experience.
- Qualifications: Customer-focused attitude and strong communication skills are essential.
- Other info: Enjoy a dynamic role with opportunities for personal development.
The predicted salary is between 23742 - 24215 £ per year.
We are committed to equality, diversity and inclusion, creating a community where colleagues feel respected and valued. We aim to reflect the diversity of our students and communities, and to strengthen our university through collaboration and diverse perspectives, across all roles at the University.
We are a team committed to helping people join in, belong and grow, and we play a key role in supporting an excellent student experience and the wellbeing of our University community.
The RoleYou’ll be the welcoming face of our service, and will:
- Deliver outstanding customer service in person, over the phone, by email and via social media
- Support new and existing members with general enquiries
- Process payments, memberships and facility bookings
- Monitor facility access and hire out equipment
- Carry out general administration including filing, mail handling, using photocopiers, updating noticeboards and maintaining accurate records
- Promote offers and contribute to a positive, energetic customer experience
- Work closely with colleagues and Duty Managers to ensure smooth daily operations
We’d love to hear from you if you can bring:
- A friendly, customer-focused approach
- Confidence communicating with a wide range of people
- Accuracy and attention to detail when handling payments and administering memberships
- Willingness to learn processes and follow established procedures
- A positive, team-spirited attitude
- Upholds health & safety standards
This is a part time role with salary pro-rated in line with part time hours. You will work 18.25 hours per week on a regular five-week rota, with shifts falling anytime between:
- Weekdays: 6:30am – 22:30pm
- Weekends: 8:30am – 19:30pm
You may also be required to work during public holidays. Applications close at 00:01am of the closing date listed. Please ensure that your CV and cover letter are submitted before this deadline, as late applications will not be considered.
For an informal discussion about the role, please contact Andy Willingham, Assistant Facility Manager and Reception Team Leader: A.Willingham@hull.ac.uk
Receptionist employer: Hull Limited.
Contact Detail:
Hull Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company! Research Hull Sport and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the welcoming face of the service, think about how you can demonstrate a friendly and positive attitude. Role-play common scenarios with friends or family to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to Hull Sport. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Make sure to submit your CV and cover letter before the deadline!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience. We want to see how you can bring a friendly, customer-focused approach to the role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team and how you can contribute to a positive, energetic customer experience.
Show Off Your Attention to Detail: When applying, make sure there are no typos or errors in your application. Accuracy is key, especially when handling payments and memberships, so let’s show us you’ve got this covered!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Don’t miss out on this opportunity!
How to prepare for a job interview at Hull Limited.
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a receptionist. Familiarise yourself with customer service principles and think about how you can demonstrate your ability to handle enquiries, process payments, and manage bookings effectively.
✨Show Off Your People Skills
As the welcoming face of the service, it’s crucial to showcase your friendly and approachable nature. Prepare examples of how you've successfully communicated with diverse groups in the past, whether in person or over the phone, to highlight your customer-focused approach.
✨Attention to Detail is Key
During the interview, emphasise your accuracy when handling payments and maintaining records. You might want to share specific instances where your attention to detail made a difference, as this will resonate well with the interviewers looking for someone reliable.
✨Be Ready to Discuss Teamwork
Since you'll be working closely with colleagues and Duty Managers, be prepared to talk about your experiences in team settings. Highlight your positive attitude and willingness to learn from others, which are essential traits for contributing to a smooth daily operation.