Planning Officer

At the University of Hull, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in the University of Hull workplace. This includes people from global minority backgrounds; people who have a declared disability; LGBTQI+ people; and women particularly for our Grade 9 and 10 roles.

We value our talented employees, and whenever possible strive to help colleagues to grow and progress in their future careers. We recognise that our people are our biggest asset. We hope you’ll be as excited as we are by what lies ahead. Let’s continue our journey. With great on-site facilities and numerous awards in recognition of our achievements within the Professional Services World, we want to continue growing and nurturing our existing staff as we endeavour to take on our next challenges as a University.

The salary range for this role is £33,002 - £38,784 depending on the skills and experience of the successful candidate.

Background and Context

The Strategic Planning and Performance team forms part of the overall Strategic Planning, Performance and Insight function. This function coordinates strategic planning across the institution and links this to performance tracking and monitoring, to enable the delivery of strategic priorities at multiple levels of the organisation.

• Coordinates strategic planning processes and administration.
• Supports workforce and capital investment planning.
• Leads student number planning and scenario modelling.
• Provides a business partnering role to Faculties and supports the process for faculty performance reviews.
• Manages the fee-setting process.
• Oversees KPI development and reporting.
• Coordinates statutory returns.
• Manages the Planning Officer role on behalf of the overall Service.

Specific Duties and Responsibilities of the post

The Planning Officer provides essential operational support across the Strategic Planning and Performance Service, contributing to the smooth running of core activities and helping ensure the team functions efficiently and effectively. They carry out a range of administrative tasks, including organising meetings, managing procurement processes, and coordinating communications. They deploy strong organisational skills in order to support a range of strategic functions.

They take responsibility for maintaining data quality by performing data cleaning and validation tasks, helping ensure that planning and reporting outputs are accurate and reliable. The Planning Officer also handles first-line enquiries from internal and external stakeholders at a range of levels of seniority, providing clear and helpful responses or directing queries to the appropriate team members.

They support the distribution and tracking of Freedom of Information (FOI) requests, ensuring timely and compliant responses in line with university procedures. The Planning Officer is expected to manage and prioritise their work independently and to be able to react to the needs of the service and external stakeholders. The Planning Officer will take decisions in relation to service delivery and prioritisation of requests, and make recommendations to more senior decision makers as necessary.

The Planning Officer helps gather and organise data for student number planning, performance monitoring, and scenario modelling. They contribute to the production of reports and briefing materials, ensuring that information is accurate, well-presented, and aligned with institutional priorities. The role also involves liaising with colleagues across faculties and professional services to support the coordination of planning activities and performance reviews.

In addition to their core duties, the Planning Officer contributes to the coordination of large meetings and events, including scheduling, logistics, and preparation of materials. They communicate effectively with colleagues across the institution, helping to maintain strong working relationships and a responsive service. The role offers opportunities for development through continuing professional learning and collaboration with colleagues across planning, analytics, and reporting functions.

COMPETENCY SPECIFICATION

To fulfil your role, you will need certain knowledge, skills and competencies. The following competency specification provides a framework within which your performance will be assessed. The interview assessment may include, for example, testing on IT skills. The Competencies set out below are essential and are core requirements needed to perform the role and any candidate who fails the requirement will not be taken forward for further assessment or to interview.

Knowledge and Experience

• Evidence of substantial experience in an office environment covering a broad range of administrative tasks.
• Can demonstrate the ability to use a broad range of products from the Microsoft Office suite and have the ability to learn new systems and software.
• Has an HND in relevant area or equivalent qualification and/or experience.
• Has an active approach to continuing professional development/undertaking training as appropriate for personal and professional development.

Communication (Oral and Written)

• Can demonstrate the ability to provide information in a suitable format so that the others’ needs are met and adjusts the level of content to help others understand.

Teamwork and Motivation

• Can demonstrate the ability to delegate work to others and/or help to build co-operation to deliver team results.

Liaison and Networking

• Can demonstrate the ability to make contact with others to ensure that information is exchanged and circulated appropriately to the right person at the right time.

Service Delivery

• Can demonstrate the ability to seek ways to improve and adjust current levels of service. Deals with complaints and initiates contact with customers to obtain their reactions and views about the service and future needs.

Planning and Organisation

• Can demonstrate the ability to ensure that the work is carried out effectively and that resources are available to meet demand. Identifies the need for further action and resources by monitoring progress.

Initiative and Problem Solving

• Can demonstrate the ability to use initiative to recognise problems and offer solutions.

Analysis/Reporting

• Can demonstrate the ability to identify and use a range of data, with the ability to combine various data types to produce reports and perform basic analysis.

If you would like to be part of our future or have any queries, then please get in touch today - Talent@Hull.ac.uk