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- Tasks: Be the friendly face of our university, helping members and managing inquiries.
- Company: A vibrant university in Hull with a focus on community and support.
- Benefits: Flexible hours, great team environment, and valuable experience in customer service.
- Why this job: Join us to enhance your communication skills while making a difference in our community.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Regular shifts with opportunities to work on weekends and public holidays.
The predicted salary is between 12000 - 15000 £ per year.
A university institution in Hull is seeking a part-time Receptionist to deliver exceptional customer service. You will be the welcoming face of our facility, assisting members with inquiries, processing payments, and maintaining accurate records.
The ideal candidate is customer-focused, with strong communication skills and a team-oriented attitude. This role involves a regular five-week rota, requiring 18.25 hours per week, with shifts scheduled on weekdays and weekends, including public holidays.
Part-Time Front Desk & Member Services Specialist employer: Hull Limited.
Contact Detail:
Hull Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Front Desk & Member Services Specialist
✨Tip Number 1
Make sure to research the university and its values before your interview. Knowing what they stand for will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different inquiries or complaints. This will help you feel more confident and prepared to showcase your communication skills during the interview.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front desk role. Aim for smart-casual attire that reflects professionalism while still being approachable.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position and keeping you top of mind for the hiring team.
We think you need these skills to ace Part-Time Front Desk & Member Services Specialist
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond to help customers, as this role is all about delivering exceptional service.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’re a great fit for the role.
Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their applications to reflect our values and the specific requirements of the job. Show us why you’re the perfect match!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hull Limited.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Part-Time Front Desk & Member Services Specialist. Familiarise yourself with customer service best practices and think about how you can apply them in this role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively communicated with customers in the past. Practice articulating your thoughts clearly and confidently, as this will help you stand out during the interview.
✨Demonstrate Team Spirit
This role requires a team-oriented attitude, so be ready to discuss your experiences working in teams. Share specific instances where you collaborated with others to achieve a common goal, highlighting your ability to contribute positively to a team environment.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or managing multiple tasks. Think through your responses and consider using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.