Company Description
Hull Kitchens & Bedrooms is a family-run manufacturer and installer of bespoke fitted furniture, specializing in high-quality kitchens, bedrooms, and custom storage solutions. With one of the largest customer showrooms in the area, the company offers a personalized experience from initial design through to professional installation. All furniture is produced by skilled in-house cabinet makers in the company’s own factory, ensuring strict control over quality, detail, and finish. An experienced in-house fitting team delivers seamless installations, providing consistent workmanship and a reliable customer experience. Hull Kitchens & Bedrooms combines family values with expert craftsmanship to create beautifully designed, long-lasting fitted furniture that transforms homes.
Role Description
This is a full-time, on-site Marketing & Showroom Assistant role based in Kingston Upon Hull. The role involves welcoming customers to the showroom, providing product information, and supporting them through the selection and design process. The assistant helps maintain an attractive and well-organized showroom, prepares displays and samples, and ensures marketing materials are up to date. Daily tasks include handling customer inquiries in person, by phone, and online, supporting retail sales, and assisting with order documentation. The role also includes contributing to marketing activities such as social media updates, basic content creation, and promotional campaigns, while coordinating closely with the design and installation teams to ensure a smooth customer experience.
Qualifications
- Strong Customer Service skills, with a focus on building positive, long-term customer relationships.
- Clear and confident Communication skills, including face-to-face, phone, and written communication.
- Experience working in Showrooms or similar customer-facing environments.
- Sales and Retail Sales skills, including the ability to guide customers, handle enquiries, and support conversions.
- Good organizational abilities and attention to detail when managing displays, samples, and documentation.
- Basic marketing awareness, including familiarity with social media and promotional activities.
- Comfort using computers and standard office software; experience with CRM or POS systems is an advantage.
- Prior experience in interiors, furniture, or home improvement retail is beneficial but not essential.
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