Tenant Support & Sustainment Specialist
Tenant Support & Sustainment Specialist

Tenant Support & Sustainment Specialist

Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support tenants in maintaining their housing and manage a diverse caseload.
  • Company: Local government authority dedicated to community welfare in Hull.
  • Benefits: Flexible working locations, competitive salary, and opportunities for personal growth.
  • Why this job: Make a real difference in people's lives by helping them secure their homes.
  • Qualifications: Knowledge of welfare benefits and experience in supporting individuals with complex needs.
  • Other info: Collaborative environment with a focus on community support and development.

The predicted salary is between 30000 - 42000 Β£ per year.

A local government authority in Hull is looking for a Tenancy Sustainment Officer to help tenants maintain their housing. The successful candidate will manage a caseload, providing advice and tailored support to individuals at risk of losing their homes.

Key responsibilities include:

  • Collaboration with other agencies
  • Assisting tenants with complex needs, including mental health issues

The role requires knowledge of welfare benefits and support services. Flexibility to work across various locations in the city is essential.

Tenant Support & Sustainment Specialist employer: Hull City Council

As a local government authority in Hull, we pride ourselves on being an excellent employer that values community impact and employee well-being. Our supportive work culture fosters collaboration and professional growth, offering opportunities for training and development in the field of tenancy sustainment. With a focus on making a meaningful difference in the lives of our tenants, we provide a rewarding environment where your contributions are recognised and appreciated.
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Contact Detail:

Hull City Council Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Tenant Support & Sustainment Specialist

✨Tip Number 1

Network like a pro! Reach out to local agencies and organisations that work with tenants. Building connections can lead to job opportunities and valuable insights into the role.

✨Tip Number 2

Show your passion for helping others! In interviews, share personal stories or experiences that highlight your commitment to supporting individuals facing housing challenges.

✨Tip Number 3

Brush up on your knowledge of welfare benefits and support services. Being well-informed will not only boost your confidence but also impress potential employers during discussions.

✨Tip Number 4

Apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, it shows you're serious about joining our team!

We think you need these skills to ace Tenant Support & Sustainment Specialist

Case Management
Advisory Skills
Collaboration
Knowledge of Welfare Benefits
Support Services Knowledge
Understanding of Mental Health Issues
Flexibility
Communication Skills
Problem-Solving Skills
Empathy
Crisis Intervention
Organisational Skills

Some tips for your application 🫑

Tailor Your Application: Make sure to customise your application to highlight your experience with tenancy sustainment and support services. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant knowledge!

Showcase Your Collaboration Skills: Since this role involves working with various agencies, it’s crucial to demonstrate your ability to collaborate effectively. Share examples of past teamwork experiences where you’ve successfully worked with others to achieve a common goal.

Highlight Your Understanding of Welfare Benefits: Knowledge of welfare benefits is key for this position. Make sure to mention any relevant experience or training you have in this area. We’re looking for candidates who can navigate these systems to help tenants in need.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Hull City Council

✨Know Your Stuff

Make sure you brush up on your knowledge of welfare benefits and support services. Familiarise yourself with the local resources available in Hull, as well as any relevant legislation. This will show that you're not just interested in the role but also committed to helping tenants effectively.

✨Show Your Empathy

As a Tenant Support & Sustainment Specialist, you'll be dealing with individuals facing tough situations. Prepare examples from your past experiences where you've demonstrated empathy and understanding. This will help you connect with the interviewers and showcase your suitability for the role.

✨Collaboration is Key

Highlight your ability to work with other agencies and professionals. Think of specific instances where you've successfully collaborated with others to achieve a common goal. This will demonstrate your teamwork skills, which are crucial for this position.

✨Be Ready for Scenario Questions

Expect questions that put you in real-life scenarios related to tenant support. Practice how you would handle complex needs, such as mental health issues. This will help you articulate your thought process and problem-solving skills during the interview.

Tenant Support & Sustainment Specialist
Hull City Council
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