Tenancy Admin & Customer Service Associate

Tenancy Admin & Customer Service Associate

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support housing management with admin tasks and customer enquiries across city estates.
  • Company: Hull City Council, dedicated to serving the community.
  • Benefits: Competitive pay, flexible working hours, and opportunities for personal growth.
  • Other info: Inclusive workplace welcoming applications from all backgrounds.
  • Why this job: Make a difference in your community while gaining valuable experience.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 31500 - 38500 Β£ per year.

Hull City Council is seeking Tenancy Assistants to deliver housing management support across city estates.

The role covers clerical and admin tasks, customer enquiries in person, by phone, or online, and assistance with affordability assessments and benefit applications.

The post also includes cash handling at sites, data entry on council systems, visits to estates, and flexible city-wide duties to keep tenancy services responsive and compliant.

Applications encouraged from all backgrounds.

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Tenancy Admin & Customer Service Associate employer: Hull City Council

Hull City Council is an exceptional employer, offering a supportive and collaborative work environment that prioritises the well-being of its employees while striving for excellence in children's services. With flexible working arrangements, opportunities for professional development, and a commitment to making a real difference in the lives of children and families, joining our team means being part of a forward-thinking organisation dedicated to positive change in the community. Located in the vibrant city of Hull, employees enjoy a high quality of life with access to cultural and leisure activities, making it an ideal place to work and grow.

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Contact Details:

Hull City Council Recruitment Team

We think you need these skills to ace Tenancy Admin & Customer Service Associate

Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Adaptability
Teamwork
Customer Service