Social Care Advisor

Overview

Active Hull is on an exciting journey to transform how our city thinks, feels and talks about physical activity. We want moving more to become everyone\’s business, part of everyday life, for people of all ages, backgrounds and abilities. We are looking for an Adult Social care advisor for our See & Solve Team, the first point of contact for adults, families and carers seeking advice, support and guidance. We are seeking a compassionate and resourceful Social Care Advisor to deliver person-centred, solution-focused conversations that help people stay in control of their lives, based within Active Hull.

Role and responsibilities

• Provide timely, meaningful, strengths-based conversations that empower people to shape their own support.
• Offer guidance, information and advice using tools such as Connect to Support and signpost to universal, community and voluntary services.
• Support people to access physical activity to improve health and social outcomes.
• Support people to develop informal support networks and connect with their local communities.
• Recognise safeguarding concerns, promote safe decision-making, and follow \”Making Safeguarding Personal\”.
• Work flexibly across communication channels—phone, face-to-face, digital, including in fast-paced or emotionally demanding situations.
• Collaborate with a wide range of professionals and partner agencies to ensure people receive the right help at the right time.
• Record accurate and high-quality case information on internal systems.

This is a role where no two days are the same and where the work you do will have a direct and meaningful impact on people across Hull.

You will be someone who is

• Are you passionate about supporting vulnerable adults?
• Do you thrive on helping people find the right solutions at the right time?
• Are you empathetic, motivated, and committed to empowering others? Warm, empathetic and able to build trust quickly.
• Skilled at having solution-focused, empowering conversations.
• Confident supporting vulnerable adults, including those in distress or crisis.
• Able to work under pressure, manage your own time and respond to changing demands.
• A strong communicator, both verbally and in writing, with excellent interpersonal skills.
• Committed to co-production, dignity, independence and person-centred practice.

If you have experience working with vulnerable adults (professionally, personally or in a voluntary capacity), we want you on our team.

Disability Confident

About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to.

Additional information

You\’ll be part of a supportive and forward-thinking service that places people at the heart of everything we do. You\’ll contribute to improving lives, sustaining independence, and connecting people with the support that helps them thrive. This is your opportunity to make a real difference every day.

For an informal discussion about the role, please contact Scott Hardesty on 01482 612 564.

This role is not available for sponsorship; it is only open to applicants who have the right to work in the UK.

Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.