Senior End-User ICT Lead - Service & Desktop Ops

Senior End-User ICT Lead - Service & Desktop Ops

Full-Time 46966 - 57402 Β£ / year (est.) No working from home possible
Hull City Council

At a Glance

  • Tasks: Manage End User Services and ensure desktop devices meet requirements for a secure ICT environment.
  • Company: Hull City Council, committed to delivering excellent public services.
  • Benefits: Competitive salary, job stability, and opportunities for professional growth.
  • Other info: Collaborative team environment with a focus on innovation and service improvement.
  • Why this job: Make a real difference in the community while working with cutting-edge technology.
  • Qualifications: Experience in ICT support and strong problem-solving skills.

The predicted salary is between 46966 - 57402 Β£ per year.

Hull City Council is seeking an ICT professional to manage End User Services and ensure desktop devices and business systems meet requirements, delivering a stable, secure ICT environment.

You will work with multiple teams to devise and implement project-based solutions and oversee asset management, site visits, builds, and stock control.

Reporting to the Team Manager, you will provide 2nd/3rd line support, monitor SLA targets, and contribute to statutory obligations and security improvements.

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Senior End-User ICT Lead - Service & Desktop Ops employer: Hull City Council

Hull City Council is an excellent employer, offering a supportive and collaborative work culture that prioritises the well-being of both employees and residents. With competitive benefits, including generous annual leave and ample opportunities for career development, this role as a Resident Care & Service Liaison Officer allows you to make a meaningful impact in the community while growing professionally in a fulfilling environment.

Hull City Council

Contact Details:

Hull City Council Recruitment Team

We think you need these skills to ace Senior End-User ICT Lead - Service & Desktop Ops

End User Services Management
Desktop Support
Project Management
Asset Management
SLA Monitoring
2nd/3rd Line Support
Security Improvements