At a Glance
- Tasks: Support learning and development initiatives while providing excellent customer service.
- Company: Hull City Council, dedicated to community and inclusivity.
- Benefits: Competitive salary, diverse workplace, and opportunities for personal growth.
- Why this job: Make a difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in learning support and strong customer service skills required.
- Other info: Join a team that values diversity and promotes a sense of belonging.
The predicted salary is between 32061 - 32061 £ per year.
We are looking for an enthusiastic, people centred and customer focused Learning Support Officer. You will have experience in learning and development and customer service. An understanding of the Service area is essential, you will work as part of a team, be organised and professional, and have good finance and IT system skills.
For an informal discussion about the role, please contact Keran James, Learning & Development Commissioning Manager.
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
We are committed to increasing the diversity, equity, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.
We adopt a 'name blind' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.
training support in Kingston upon Hull employer: Hull City Council
Contact Detail:
Hull City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land training support in Kingston upon Hull
✨Tip Number 1
Get to know the company! Research Hull City Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 3
Prepare for the interview by practising common questions related to learning support and customer service. Think about your past experiences and how they relate to the skills needed for this role. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace training support in Kingston upon Hull
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for learning and development shine through in your application. We want to see how excited you are about the role and how you can contribute to our team!
Tailor Your Application: Make sure to align your experience with the essential criteria listed in the job description. We’re looking for specific examples that demonstrate your skills in customer service and learning support.
Be Organised and Professional: Keep your application neat and structured. A well-organised application reflects your professionalism, which is key for the Learning Support Officer role we’re hiring for.
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way to ensure it gets to us on time and in the right format. Plus, you’ll find all the info you need there!
How to prepare for a job interview at Hull City Council
✨Know Your Stuff
Make sure you understand the role of a Learning Support Officer inside out. Brush up on your knowledge of learning and development, customer service, and the specific needs of the service area. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare examples from your past work that highlight your experience in learning and development and customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to see how your skills align with what they’re looking for.
✨Be Organised and Professional
Demonstrate your organisational skills by arriving on time and bringing all necessary documents, like your CV and any certificates. Dress professionally to make a good first impression, as this reflects your seriousness about the role.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. Consider asking about team dynamics or opportunities for professional development within the organisation.