Hull City Council is seeking a Housing Assessment Advice Officer to act as the first point of contact for customers seeking housing advice. The role focuses on empathetic, high-quality front-line support, triage of housing needs, and guiding customers through appropriate housing options while managing the housing list and coordinating with partners to prevent homelessness.
The post holder will handle complex cases, provide practical assistance, and support governance across multi-agency
Housing Options & Triage Advisor employer: Hull City Council
Hull City Council is an exceptional employer, offering a supportive and collaborative work environment that prioritises the well-being of its employees while striving for excellence in children's services. With flexible working arrangements, opportunities for professional development, and a commitment to making a real difference in the lives of children and families, joining our team means being part of a forward-thinking organisation dedicated to positive change in the community. Located in the vibrant city of Hull, employees enjoy a high quality of life with access to cultural and leisure activities, making it an ideal place to work and grow.
