At a Glance
- Tasks: Provide top-notch admin support and manage financial systems for the Town Clerk's Office.
- Company: Join Hull City Council, a supportive and inclusive workplace.
- Benefits: Competitive salary, excellent pension, generous leave, and career development opportunities.
- Other info: Diverse and inclusive environment with a commitment to safeguarding vulnerable individuals.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 25583 - 26403 £ per year.
To provide an efficient, accurate and responsive professional practice customer focused administration support to the Town Clerk's Office ensuring compliance with procedures and practices to support the delivery of efficient front line services.
PRINCIPAL ACCOUNTABILITIES
- To promote and safeguard the welfare of children, young people and/or vulnerable adults.
- To ensure excellent customer service meets customer promises and service standards of Town Clerk's Office by providing a high quality and efficient general administration support service, communicating with members of the public and internal and external agencies to ensure best service is delivered.
- Maintain financial systems, monitoring revenue and capital budgets and holding/suspense accounts, ensuring the integrity of all financial information with regard to accurate and timely posting of income and expenditure.
- Supply a wide range of financial information on a regular and ad‑hoc basis to managers, budget‑holders and senior finance staff to enable the effective financial management and control of the Company's finances in line with financial policies, regulations and contractual commitments.
- To assist in the monitoring and review of financial operations and processes and make recommendations for improvements to systems and procedures where necessary to improve the use of resources and the adequacy of internal controls and assist the delivery of financial guidance and training if required.
- Assist in the production of the Company's annual accounts and statutory returns and contribute to the production of the Council's annual accounts by ensuring that all necessary expenditure and income is correctly accounted for in line with accounting guidelines.
- To be a credible initial point of contact for financial queries, with only the more complex ones being referred to the line manager for advice and resolution where necessary.
- Undertake a range of administration duties of a routine and complex nature involving highly sensitive and confidential information and requires a degree of interpretation and initiative.
- Maintains specific databases, inputting and extracting data, assisting with the validation of data.
- Responsible for maintaining up to date, accurate and quality data on appropriate systems.
- Creating, collating, distributing and requests for service to enable the delivery of frontline services.
- Services routine and complex and/or statutory meetings which are frequently of a highly confidential and sensitive nature and undertakes any follow up actions as required.
- Undertakes document processing functions including the preparation and production of complex material/documents in a creative, professional style using a range of software packages and initiates routine correspondence.
- Processes requests for goods and services following procurement procedures.
- Verifies deliveries resolves discrepancies as necessary and updates records.
- Prepares and processes financial documents for payment including grants and external funded projects.
- Processes a range of authorised cash transactions (including imprest accounts, cash and cheque income, cash payments and service users' personal monies).
- Maintains and reconciles associated records.
- Maintains a range of confidential filing systems including sensitive personal information, involving creation, updating/tracking, retrieval, archiving and destruction in accordance with statutory and departmental requirements.
- Assists Team members, Managers and Assistant City Manager's with any appropriate work requests including diary management.
- Allocate, organise and prioritise their work to meet departmental requirements.
The Health and Safety at Work etc. Act 1974 and associated legislation places responsibilities for health and safety on Hull City Council, as your employer and you as an employee of the council. In addition to the Councils overall duties, the post holder has personal responsibility for their own health safety and that of other employees; additional and more specific responsibilities are identified in the Council's Corporate HS policy.
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.
Benefits of Working of Hull City Council:
- A competitive salary
- An excellent pension through the Local Government Pension Scheme (LGPS)
- Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
- Career development and learning experiences from a range of training courses and learning methods
- Supportive and forward‑thinking culture
- Great career development opportunities
We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.
Financial Admin Specialist — Frontline Council Support employer: Hull City Council
Hull City Council is an exceptional employer, offering a supportive and forward-thinking work culture that prioritises employee well-being and professional growth. With competitive salaries, excellent pension schemes, and generous leave entitlements, employees are encouraged to develop their skills through various training opportunities. The Council is dedicated to fostering diversity and inclusion, ensuring that all staff feel valued and empowered to contribute to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Financial Admin Specialist — Frontline Council Support
✨Tip Number 1
Get to know the company! Research Hull City Council and understand their values, especially around safeguarding and customer service. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to financial administration and customer service. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Hull City Council.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest job openings and updates directly from the source.
We think you need these skills to ace Financial Admin Specialist — Frontline Council Support
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Financial Admin Specialist. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Customer Service Skills:Since this role is all about providing excellent customer service, share examples of how you've successfully handled customer queries or provided support in previous roles. We want to see your people skills shine!
Be Detail-Oriented:Attention to detail is key in financial administration. When filling out your application, double-check for any errors and ensure that all your information is accurate. This will demonstrate your commitment to maintaining high standards.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at Hull City Council
✨Know Your Financial Stuff
Make sure you brush up on financial terminology and processes relevant to the role. Be prepared to discuss how you've managed budgets or financial systems in the past, as this will show your understanding of the responsibilities you'll be taking on.
✨Customer Service is Key
Since this role involves a lot of interaction with the public, think of examples where you've provided excellent customer service. Be ready to explain how you handle difficult situations and ensure that customer promises are met.
✨Be Organised and Detail-Oriented
This position requires maintaining accurate records and managing sensitive information. Prepare to talk about your organisational skills and any systems you use to keep track of important data. Mention specific tools or methods that help you stay on top of your tasks.
✨Show Initiative and Problem-Solving Skills
The job description mentions making recommendations for improvements. Think of times when you've identified issues and proposed solutions. Highlight your ability to take initiative and how it has positively impacted your previous roles.