Hull City Council in Hull is seeking a Grade 7 Customer Services Team Leader within Streetscene Services for a full-time fixed-term role, covering up to June 2027. You will lead a professional team handling information content and customer requests across multiple channels, ensuring a high standard of service delivery and customer experience.
You will develop service standards, coordinate with frontline teams, and manage contracts and performance reporting.
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Customer Services Team Leader, Streetscene (Grade 7) employer: Hull City Council
Hull City Council is an exceptional employer, offering a supportive and collaborative work environment that prioritises the well-being of its employees while striving for excellence in children's services. With flexible working arrangements, opportunities for professional development, and a commitment to making a real difference in the lives of children and families, joining our team means being part of a forward-thinking organisation dedicated to positive change in the community. Located in the vibrant city of Hull, employees enjoy a high quality of life with access to cultural and leisure activities, making it an ideal place to work and grow.