Hull City Council in Hull is seeking a Grade 7 Customer Services Team Leader within Streetscene Services. You will co-lead a professional team delivering public information, handling requests, feedback and complaints across waste, grounds, highways and street cleansing channels.
You will champion service standards, coordinate interfaces between frontline teams and contact centres, and drive improvements including digital system integration and e-government targets.
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Customer Services Lead - Streetscene (Fixed Term) employer: Hull City Council
Hull City Council is an exceptional employer, offering a supportive and collaborative work environment that prioritises the well-being of its employees while striving for excellence in children's services. With flexible working arrangements, opportunities for professional development, and a commitment to making a real difference in the lives of children and families, joining our team means being part of a forward-thinking organisation dedicated to positive change in the community. Located in the vibrant city of Hull, employees enjoy a high quality of life with access to cultural and leisure activities, making it an ideal place to work and grow.
