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- Tasks: Join us as a Business Rates Officer, managing billing and collection for local businesses.
- Company: Hull City Council is dedicated to serving our vibrant community and enhancing local business growth.
- Benefits: Enjoy flexible part-time hours, competitive pay, and the chance to make a real impact.
- Why this job: Be part of a supportive team, gain valuable experience, and contribute to your community's success.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Work 24 hours a week, ideally from Wednesday to Friday, with potential for additional hours.
The predicted salary is between 24000 - 36000 £ per year.
This post is 24 hours per week, ideally working over 3 days, Wednesday to Friday (all day Friday). Additional days/hours to be agreed.
The role of the Business Rates Officer is to provide an efficient service to our business community and to help deliver the administration of billing, collection, and recovery of Business Rates in accordance with statutory provisions and local procedures, maximising revenue and minimising loss.
Duties include dealing with sensitive and confidential information, maintaining systems, and using a range of software packages. The responsibilities of this post include:
- The efficient and accurate determination of all correct liabilities, valuation changes, and ensuring all charges, including transitional relief where applicable, are correct and in accordance with regulations, legislation, and guidance.
- Ensuring all received information is correct and reporting any cases of fraud.
- Carrying out daily administrative activities related to applying the correct reliefs and exemptions.
- Responding to ratepayers’ correspondence promptly and in line with KPIs and performance standards.
- Undertaking duties for the collection and recovery of Business Rates, liaising with enforcement agencies and other Council departments as needed.
- Performing checks and responding to queries in accordance with legislation and service requirements.
- Assisting with other duties related to the collection and administration of Business Rates, including statutory returns.
Benefits of working for Hull City Council – Working for Hull City Council
Why Hull is a great place to live and work – Working for Hull City Council
BUSINESS RATES OFFICER - PART TIME employer: Hull City Council
Contact Detail:
Hull City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BUSINESS RATES OFFICER - PART TIME
✨Tip Number 1
Familiarise yourself with the specific legislation and regulations surrounding Business Rates. Understanding the legal framework will not only help you in the role but also impress during interviews.
✨Tip Number 2
Network with current or former Business Rates Officers, if possible. They can provide insights into the day-to-day responsibilities and challenges of the role, which can be invaluable during your application process.
✨Tip Number 3
Brush up on your software skills, particularly with any systems used for billing and collection. Being proficient in relevant software can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you handle sensitive information and maintain confidentiality. This is crucial in the role, and demonstrating your understanding of these principles can strengthen your application.
We think you need these skills to ace BUSINESS RATES OFFICER - PART TIME
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Business Rates Officer position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in billing, collection, or administrative roles. Mention specific software packages you are familiar with, as well as your ability to handle sensitive information.
Demonstrate Attention to Detail: Given the nature of the role, it's crucial to showcase your attention to detail. Provide examples in your application where you have successfully managed accurate data entry or resolved discrepancies in financial records.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for working with Hull City Council. Mention why you believe you would be a good fit for their team and how you can contribute to their goals.
How to prepare for a job interview at Hull City Council
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Business Rates Officer. Familiarise yourself with billing, collection, and recovery processes, as well as relevant legislation. This will help you answer questions confidently and demonstrate your knowledge.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with sensitive information or responding to ratepayers' queries. Think of examples from your past experiences that showcase your problem-solving skills and ability to work under pressure.
✨Showcase Your Attention to Detail
Since the role involves accurate determination of liabilities and charges, highlight your attention to detail during the interview. You could mention any previous roles where accuracy was crucial, and how you ensured that all information was correct.
✨Demonstrate Your Communication Skills
As you'll be liaising with various stakeholders, it's important to show that you can communicate effectively. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you would handle correspondence with ratepayers.