Adult Social Care Business Manager

This is a part time fixed term post to 31st July 2027 due to funding. An exciting opportunity has arisen for an experienced and motivated professional to join Adult Social Care as a Business Manager. At Hull Adult Social Care, we work collaboratively with partners to support people to "have a life, not a service." Our vision is to enable people to live fulfilling lives, build and maintain meaningful relationships, feel safe and valued, and remain connected to the communities they call home.

We are seeking a highly organised and dynamic Business Manager to play a pivotal role in supporting the effective delivery of Adult Social Care services. This is a key leadership position, providing strategic and operational business management support, driving performance, strengthening governance arrangements, and leading continuous service improvement. Working closely with senior leaders and operational teams, you will help ensure the delivery of high-quality, person-centred services that meet statutory responsibilities, achieve performance targets, and provide value for money.

The successful candidate will lead and develop the business support functions across Adult Social Care, ensuring they contribute effectively to the delivery of strategic priorities. You will have responsibility for the efficient management of a broad range of business functions, including finance, human resources, administration, governance, performance and service support. We are looking for someone who is committed to continuous improvement and excellence, with outstanding communication, relationship-building and negotiation skills. You will be proactive, solutions-focused, and able to work effectively in a complex and fast-paced environment. Most importantly, you will share our commitment to delivering efficient, effective and responsive services that make a positive difference to the lives of people in Hull.

If you are an enthusiastic leader with a strong track record in business management and a passion for supporting high-quality public services, we would welcome your application. This role is not available for sponsorship therefore is only open to applicants who have the right to work in the UK.

ROLE AND PURPOSE

• To provide effective and efficient management of Adult Social Care business including all aspects of finance, HR, administration and service support.
• To lead all Adult Social Care Business Support Teams to ensure that support services contribute to the delivery of Adult Social Care strategic objectives.
• To establish positive relationships with staff, managers, stakeholders, customers and carers in order to contribute to the planning, co-ordination, support and monitoring of change within Adult Social Care in accordance with the vision and strategy of the Public Health and Adult Social Care service area.
• To develop and implement processes and systems to improve customer outcomes, reduce costs and respond to changing needs of the service.
• To represent Adult Social Care within the wider Local Authority and partner agencies in all aspects of Adult Social Care business support.

PRINCIPAL ACCOUNTABILITIES:

1. Strategy – Lead on the development, implementation, monitoring and review of the ASC business plan, in line with the corporate guidelines. Lead, develop and co-ordinate support services that ensure the delivery of strategic objectives including the implementation of legislation such as the Care Act 2014 and the Better Care Fund. Identify key partnerships within the Local Authority and with other external agencies and build and develop relationships and work collaboratively to deliver strategic objectives.
2. Customer Focus – Ensure customer focussed support services are delivered by developing processes based on customer insight. Developing and leading all Adult Social Care Service business, ensuring all legislative, procedural and business continuity requirements are applied and all aspects of delivery operate effectively and efficiently.
3. Performance Management – Oversee the development of an effective performance management framework for Business Support staff, including development of key performance indicators and monitoring to deliver service improvement.
4. Leadership – Is a visible leader who promotes and communicates the vision and strategy of the Public Health and Adult Social Care Directorate.
5. Business continuity – Responsibility for ensuring that the services provided by Business Support are effective and consistent, enabling the delivery of front line services, including the development of business continuity plans in all areas.
6. Development – To contribute to ensuring robust co-ordination, support and monitoring of work programmes to deliver change within Adult Social Care.
7. Information Governance - Responsible for leading in the document management of Adult Social Care paper and electronic records, ensuring appropriate and timely storage within legal requirements, developing contract specifications for external providers and ensuring contract monitoring and compliance.

Benefits of Working of Hull City Council:

• A competitive salary
• An excellent pension through the Local Government Pension Scheme (LGPS)
• Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
• Career development and learning experiences from a range of training courses and learning methods
• Supportive and forward-thinking culture
• Great career development opportunities

Please ensure that you complete and submit your application by midnight prior to the closing date. We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.