Think Cloud in Hull (HU1) is seeking a Senior IT Support Analyst to own complex tickets, mentor the team, and ensure high service levels. The role centers on hands-on technical support, incident management, and collaboration with multi-client environments.
You will work in a fast-paced MSP setting, handling Microsoft 365/Azure, Windows Server, networking and security platforms while maintaining documentation and contributing to process improvements.
#J-18808-Ljbffr
Senior IT Support Lead MSP, Incident Mgmt & Mentoring employer: Hull Business Training Centre
Join a thriving plumbing and heating company in Hull, where your role as a Service Administrator will be pivotal in ensuring seamless operations and exceptional customer service. With a strong commitment to employee growth, the company offers ongoing training, generous annual leave, and a supportive work culture that values teamwork and professional development. Enjoy the benefits of a competitive salary, pension scheme, and opportunities for overtime, all while contributing to a respected provider in the facilities and building services sector.
Contact Details:
Hull Business Training Centre Recruitment Team