At a Glance
- Tasks: Welcome visitors, manage enquiries, and support school administration tasks.
- Company: Chiltern Primary School, a vibrant and supportive educational environment.
- Benefits: Gain valuable experience, develop skills, and earn £8.00 per hour.
- Other info: Dynamic role with opportunities for growth in education and administration.
- Why this job: Make a real difference in students' lives while building your career.
- Qualifications: Friendly, organised, and eager to learn with good communication skills.
The predicted salary is between 8 - 8 £ per hour.
Chiltern Primary School is seeking a friendly, organised and enthusiastic School Receptionist & Administration Apprentice to join its administration team. This is an excellent opportunity for someone looking to gain valuable workplace experience while developing a wide range of administrative and customer service skills within a busy and rewarding school environment.
Key Responsibilities
- Reception Duties
- Providing a professional and welcoming reception service for pupils, parents, visitors and external agencies.
- Answering telephone calls, responding to enquiries and accurately passing messages to the appropriate staff members.
- Greeting visitors, ensuring they are signed in and comply with the school's safeguarding and visitor procedures.
- Supporting pupils with enquiries and assisting with day-to-day needs in a caring and professional manner.
- Receiving deliveries and ensuring items are passed to the relevant staff members.
- Assisting parents with school systems, including Arbor and Free School Meal voucher processes.
- Handling incoming and outgoing post and correspondence.
- Contacting parents regarding pupil-related matters when required.
- Administration Duties
- Providing general administrative support including photocopying, filing, printing, laminating and preparing documents.
- Maintaining accurate pupil records and updating information on the school's Management Information System (Arbor).
- Supporting attendance administration and working closely with the Attendance Team.
- Building positive relationships with parents and carers to support effective communication.
- Updating student records, processing information requests and liaising with central Trust teams.
- Assisting with ordering processes and other administrative tasks as required.
- Supporting school events, trips and wider school activities when needed.
- Undertaking any other duties appropriate to the role as requested by the Administration Manager or Headteacher.
Skills & Knowledge
- Friendly, approachable and professional.
- Keen to learn and develop new skills.
- Organised with strong attention to detail.
- Confident communicating with people of all ages including parents, children, colleagues and other agencies who work with the school.
- Able to work effectively as part of a team.
- Comfortable using IT systems and willing to learn new software.
- Reliable, proactive and able to manage a variety of tasks.
Key Info
- Employer: Chiltern Primary School
- Location: Hull, HU3
- Wage: £8.00 per hour
- Job Type: Apprenticeship
- Job Category: Business Administrator
About the Employer
Working in a primary school is both rewarding and varied, and the administration team plays a vital role at the centre of school life. At Chiltern Primary School, no two days are the same. From welcoming families and supporting pupils to maintaining important school systems and helping organise activities and events, the successful candidate will experience a diverse and meaningful role. The position offers the opportunity to make a genuine difference to the daily experiences of children, parents and staff while gaining valuable skills and experience in a supportive and friendly environment. It is an excellent first step for anyone looking to build a successful career in administration, customer service or education support.
School Receptionist & Administration Apprentice employer: Hull Business Training Centre
Chiltern Primary School is an exceptional employer that offers a supportive and friendly environment for its staff, particularly for those in the School Receptionist & Administration Apprentice role. With a focus on professional development, employees are encouraged to grow their administrative and customer service skills while making a meaningful impact on the school community. The vibrant atmosphere of Hull adds to the appeal, providing a unique opportunity to engage with families and contribute to the educational journey of children.
Contact Details:
Hull Business Training Centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land School Receptionist & Administration Apprentice
✨Get to Know Your Local Businesses
For an apprenticeship in customer support, don’t hesitate to pop into local shops or businesses. They might not have job postings up, but often they’re looking for eager apprentices who can learn on the job. Approach them with confidence and express your interest.
✨Leverage Online Communities
Dive into online forums and communities focused on customer support. Places like Reddit or specific Facebook groups are goldmines for advice and networking. You never know who might be looking for an apprentice or have insider tips about openings at places like Hull Business Training Centre.
✨Tap Into Your School’s Resources
Make sure to use your school’s career services. They often have connections with companies looking for apprentices, which can give you a head start. Plus, they can help you polish your interview skills to shine during those crucial moments.
✨Show Your Passion Online
Create a simple portfolio showcasing any relevant experience, even if it's just customer service experience from part-time gigs. Share it on platforms like LinkedIn to make yourself more visible to employers like Hull Business Training Centre. It’s all about getting your name out there and showing you’re keen to learn!
We think you need these skills to ace School Receptionist & Administration Apprentice
Some tips for your application 🫡
Show off your communication skills!:In customer support, being able to communicate clearly and effectively is key. When writing your application, make sure to highlight any relevant experience where you've had to support or assist others, whether that's in a job, volunteering, or even in school projects. We want to see how you express yourself and ensure that your enthusiasm comes through!
Tailor your CV to the support role:Your CV should reflect skills that are essential for customer support, like patience, problem-solving, and empathy. Highlight any instances where you've handled difficult situations or resolved conflicts, even if they're not from a formal job. This is your chance to prove that you have the right mindset for an apprenticeship with us at Hull Business Training Centre.
Include relevant coursework or certifications:If you've taken any courses related to customer service or communications, shout about them! This could be anything from online courses to workshops. Certifications show us you're serious about getting into the field and help us see your commitment to learning more in your apprenticeship.
Express your willingness to learn:Since this is an apprenticeship, showing that you’re eager to learn and grow is really important. In your cover letter, share specific reasons why you want to join Hull Business Training Centre and how you're looking forward to gaining hands-on experience in customer support. We love candidates who are enthusiastic and ready to dive into the learning process!
How to prepare for a job interview at Hull Business Training Centre
✨Mastering Communication Skills
As a customer support apprentice, showcasing your verbal and written communication skills is essential. Think about past experiences where you've had to resolve issues or clarify misunderstandings – be ready to discuss these during your interview. Remember, it's all about demonstrating your ability to empathise with customers and provide effective solutions.
✨Brush Up on Product Knowledge
Get familiar with the products or services offered by Hull Business Training Centre. Being knowledgeable about what they sell not only shows your interest but also helps you answer possible technical questions about how you’d assist customers. Prepare to discuss how you would approach learning about new products and your strategy for staying updated.
✨Prepare for Scenario Questions
Expect interviewers to throw some real-life scenarios at you. Prepare for questions about how to handle difficult customers or complaints. They want to see how well you can think on your feet and apply your customer service skills in challenging situations. Try role-playing with a friend to feel more prepared!
✨Show Enthusiasm for Learning
Since you’re applying for an apprenticeship, the hiring team at Hull Business Training Centre will be looking for your motivation to learn and grow. Be ready to express your eagerness to absorb knowledge from seasoned professionals and how you plan to contribute to the team's success. Show them that you're not just looking for a job, but a pathway to build your skills!
