At a Glance
- Tasks: Support customer enquiries and enhance website content while learning about digital marketing.
- Company: Join Alexis Filters Ltd, a growing B2B supplier in a dynamic digital transformation.
- Benefits: Earn £8.00 per hour with hands-on experience and clear progression opportunities.
- Other info: Work in a supportive team environment with opportunities to develop valuable skills.
- Why this job: Be part of an exciting digital journey and make a real impact on customer experience.
- Qualifications: Good communication skills and a passion for digital marketing and e-commerce.
The predicted salary is between 8 - 8 £ per hour.
Alexis Filters Ltd is seeking a Customer Service & Digital Apprentice who is interested in building a career in digital marketing, e-commerce, and business systems. The successful candidate will play an active part in maintaining and improving website and app content, while also supporting customer enquiries and order processes to understand how all areas of the business connect.
Key Responsibilities
- Customer Experience: Supporting customer enquiries via email and phone, assisting with order processing and system updates, learning how customers interact with the website and app, providing feedback on customer behaviour and digital journeys.
- Digital & Website Content: Uploading and maintaining product data, including images, descriptions, and attributes, improving product pages for SEO and usability, supporting ongoing website improvements and content updates, assisting with app content and functionality updates.
- Marketing & Content Creation: Assisting with blog content and product-focused articles, supporting email marketing campaigns and customer communications, working with the Commercial Director to create and publish content across platforms such as LinkedIn, Facebook, and other relevant channels, supporting promotional campaigns and new product launches.
Skills & Knowledge
- Good written communication skills that are clear, accurate, and professional.
- An interest in digital marketing, e-commerce, or content creation.
- Strong attention to detail, particularly when working with data and content.
- Confidence using computers, websites, and basic software.
- A positive attitude and willingness to learn.
Key Info
- Employer: Alexis Filters Ltd
- Location: North Ferriby, HU14
- Wage: £8.00 per hour
- Job Type: Apprenticeship
- Job Category: Digital Marketing
About the Employer
Alexis Filters Ltd is a growing B2B supplier of filtration and engineering components, supporting customers across the agricultural, construction, transport, and industrial sectors. As part of its continued growth, the company is launching a new website and expanding its digital platforms, including app-based customer tools, to improve how customers find, select, and order products. This role is a great opportunity to become part of a major digital transformation project within their growing company. You will gain practical, real-world experience, develop both digital and commercial skills, and work as part of a supportive team with clear progression opportunities as the business continues to expand.
Customer Service & Digital Apprentice employer: Hull Business Training Centre
Alexis Filters Ltd is an excellent employer for those looking to kickstart their career in digital marketing and customer service. With a strong focus on employee growth, the company offers hands-on experience in a supportive environment, allowing apprentices to develop valuable skills while contributing to exciting digital transformation projects. Located in North Ferriby, employees benefit from a collaborative work culture that encourages innovation and progression as the business expands.
Contact Details:
Hull Business Training Centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & Digital Apprentice
✨Get Hands-On with E-commerce Tools
Dive into free tools and platforms like Shopify or WooCommerce. Play around with them and maybe even create your own simple online shop! This way, you'll not only learn the ins and outs of e-commerce but also have a cool project to show off during interviews.
✨Network with E-commerce Enthusiasts
Join local e-commerce meetups or workshops in your area. These events are great for making connections, learning from industry experts, and snatching up insider tips on upcoming apprenticeship opportunities. Don't shy away from asking questions—people love sharing their experiences!
✨Follow Relevant Influencers and Brands
Keep an eye on social media for e-commerce influencers or popular brands within your niche. Engaging with their content can help you understand industry trends and get noticed. Plus, you might find apprenticeship announcements or hidden opportunities in their posts!
✨Apply Directly Through Us!
When you find an apprenticeship you're keen on, make sure to apply through our website. We’ve got plenty of great opportunities listed, and applying through us can give you a better chance of landing interviews with companies like Hull Business Training Centre. Don’t miss out!
We think you need these skills to ace Customer Service & Digital Apprentice
Some tips for your application 🫡
Show Off Your E-Commerce Knowledge:When applying for an apprenticeship in e-commerce with Hull Business Training Centre, we want to see that you know a bit about the industry. Mention any relevant courses, projects, or experiences you have that relate to online retail, digital marketing, or customer engagement. It’s all about demonstrating your passion and understanding of the sector!
Craft a Compelling Cover Letter:Your cover letter should go beyond the basics—this is your chance to show your motivation! Let us know why you want to start your e-commerce career with Hull Business Training Centre. Share specific goals you hope to achieve during your apprenticeship and how you envision contributing to the team.
Highlight Your Technical Skills:In the e-commerce world, having tech skills can set you apart. If you've dabbed in website design, social media, or analytics tools, make sure to put those front and centre in your CV. Don’t forget to mention any familiarity with platforms like Shopify or WooCommerce, as those are super useful for our work!
Include Real Examples:We’re keen to see examples of your work, especially if you’ve done anything in e-commerce, like managing a small online shop or a social media page. If you have insights or results from these experiences, share them! They’ll add serious weight to your application and demonstrate real-world understanding.
How to prepare for a job interview at Hull Business Training Centre
✨Know Your E-Commerce Basics
Brush up on the fundamentals of e-commerce, like understanding sales funnels, customer journey mapping, and digital marketing basics. This will show Hull Business Training Centre that you’re not just looking for a gig – you’re genuinely interested in how the industry works!
✨Be Ready to Tackle Scenarios
Expect scenario-based questions that focus on problem-solving within the e-commerce space. Prepare for questions like how you'd handle a sudden drop in conversion rates or what online tools you’d use to improve customer engagement. It’ll help demonstrate your analytical skills.
✨Show Off Your Tech Savvy
Familiarise yourself with major e-commerce platforms (like Shopify, WooCommerce) and tools (like Google Analytics and social media ads). Mentioning these in your interview with Hull Business Training Centre will definitely set you apart and show that you're ready to hit the ground running!
✨Highlight Your Willingness to Learn
As an apprentice, it’s all about showcasing your potential. Talk about past experiences, even if they're not directly related, that demonstrate your ability to learn quickly and adapt. Letting Hull Business Training Centre know you're eager to grow will resonate!
