At a Glance
- Tasks: You'll handle calls, manage inboxes, and assist with social media marketing.
- Company: Join Kesselmann Plumbers, a trusted name in high-quality plumbing solutions.
- Benefits: Enjoy hands-on experience, potential for advancement, and off-the-job training.
- Other info: Salary starts at £15,704, with opportunities for pay increases.
- Why this job: Gain valuable skills while working in a supportive, professional environment.
- Qualifications: Level 3 Apprenticeship in Business Administration and GCSEs in English and Maths required.
Most of your apprenticeship is spent working. You\'ll learn on the job by getting hands-on experience.
What you\'ll do at work
- Answering incoming calls and managing the generic inbox
- Preparing and sending letters
- Processing engineers\' job cards on the CMR system
- Liaising with customers and engineers to ensure smooth communication
- Using Microsoft Word, Excel, and Outlook for day-to-day tasks
- Conducting weekly stock takes for engineers
- Negotiating with suppliers for purchasing
- Processing and managing invoices
- Following up on quotes and booking jobs into the system
- Chasing overdue payments
- Analysing van tracker data to produce reports
- Re-routing planners for drivers to save time and costs
- Assisting with social media marketing, including Facebook, TikTok, and Instagram
- Writing letters or emails, creating proposals, performing financial processes, recording and analysing data using IT packages like MS Office
- Producing accurate records and documents, making recommendations for improvements, and reviewing work
- Handling confidential information in compliance with organisational procedures
- Exercising proactivity and good judgement, making effective decisions, and seeking advice when needed
- Building and maintaining positive relationships within and across teams, demonstrating influence and coaching skills
- Demonstrating good communication skills across various platforms and representing the organisation
- Completing tasks to a high standard, reviewing processes, and sharing best practices
- Managing priorities and deadlines, managing resources, organising meetings, and logistics
- Using project management principles to plan, monitor, and report on projects
You will also attend a half-day session with HBTC to work towards functional skills as needed, and additional off-the-job training will be provided.
Qualifications and Skills
- Level 3 Apprenticeship in Business Administration
- Level 2 Functional Skills in Mathematics and English (if applicable)
- GCSEs in English and Maths (grade 4 or above)
- Relevant qualifications and industry experience are encouraged to be shared
Skills
- Communication, IT, attention to detail, organisation, customer care, problem solving, administrative, teamwork, initiative
Kesselmann Plumbers is a trusted name in plumbing solutions, known for reliable, high-quality services. The company values professionalism, expertise, and outstanding customer care, combining traditional values with a modern approach.
After the apprenticeship, there may be opportunities for advancement or further education.
Location and Salary
Hull HU3 4DL
£15,704 for the first year, with potential increases depending on age. The wage complies with the National Minimum Wage rate for apprentices.
#J-18808-LjbffrAdmin Apprentice in Kingston upon Hull employer: Hull Business Training Centre
Kesselmann Plumbers is an excellent employer that prioritises the growth and development of its apprentices, offering hands-on experience in a supportive work environment. With a commitment to professionalism and outstanding customer care, employees benefit from a culture that encourages teamwork and communication, alongside opportunities for advancement and further education after the apprenticeship. Located in Hull, the company provides a competitive salary and fosters a positive atmosphere where traditional values meet modern practices.
Contact Detail:
Hull Business Training Centre Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Admin Apprentice in Kingston upon Hull
✨Tip Number 1
Familiarise yourself with the tools and software mentioned in the job description, especially Microsoft Word, Excel, and Outlook. Being comfortable with these applications will not only help you during the apprenticeship but also show us that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, as you'll be liaising with customers and engineers. Practising how to convey information clearly and effectively can set you apart from other candidates and demonstrate your ability to build positive relationships.
✨Tip Number 3
Gain some basic knowledge about project management principles. Understanding how to plan, monitor, and report on projects will be beneficial, and it shows us that you're serious about taking on responsibilities and contributing to the team.
✨Tip Number 4
Consider engaging with Kesselmann Plumbers' social media platforms. This will not only give you insight into their brand and customer interactions but also prepare you for assisting with social media marketing as part of your role.
We think you need these skills to ace Admin Apprentice in Kingston upon Hull
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant skills and experiences that align with the Admin Apprentice role. Focus on communication, IT proficiency, and any previous administrative tasks you've undertaken.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the apprenticeship. Mention specific skills from the job description, such as customer care and problem-solving, and explain how you can contribute to Kesselmann Plumbers.
Showcase Relevant Qualifications:Include any relevant qualifications or experiences that demonstrate your capability for this role. If you have completed a Level 3 Apprenticeship in Business Administration or have GCSEs in English and Maths, make sure to highlight these.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an administrative position.
How to prepare for a job interview at Hull Business Training Centre
✨Showcase Your Communication Skills
As the role involves liaising with customers and engineers, it's crucial to demonstrate your communication skills during the interview. Be clear and articulate in your responses, and consider providing examples of how you've effectively communicated in past experiences.
✨Familiarise Yourself with Microsoft Office
Since you'll be using Microsoft Word, Excel, and Outlook regularly, make sure to brush up on these applications before the interview. You might be asked about your proficiency or even given a practical test, so being prepared will give you an edge.
✨Highlight Your Organisational Skills
The job requires managing priorities and deadlines, so be ready to discuss how you stay organised. Share specific strategies or tools you use to manage tasks effectively, and if possible, provide examples from previous experiences where your organisational skills made a difference.
✨Demonstrate Proactivity and Problem-Solving
The role calls for exercising good judgement and making effective decisions. Prepare to discuss situations where you've had to take initiative or solve problems. This will show that you're capable of handling the responsibilities of the apprenticeship and can contribute positively to the team.
