At a Glance
- Tasks: Lead the product experience for our luxury shopping app, from concept to launch.
- Company: Join MILE, a cutting-edge platform redefining luxury commerce.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Collaborative team culture with a focus on innovation and user-centric design.
- Why this job: Shape the future of luxury shopping and make an impact on user experiences.
- Qualifications: 5+ years in product management with a focus on consumer apps.
The predicted salary is between 63000 - 77000 £ per year.
MILE is the new members-only shopping destination redefining luxury commerce. We offer access to a curated, seasonless catalogue of the most sought-after products from globally renowned fashion houses, all at unmatched prices. Built at the intersection of technology and fashion, MILE delivers a seamless, elevated experience for both consumers and brands. Our mission is to become the leading digital destination for luxury, where exclusivity, value, and exceptional design converge.
We're looking for a Product Manager to own the experience our members have every time they open the MILE app, land on our homepage or join for the first time. This is a consumer-facing, user-centric role with a strong technical lean. You'll own the roadmap for our iOS and Android apps, homepage and onboarding, taking every initiative from the member problem through to release and measurement. You'll work hand in hand with design, engineering, marketing and our CRM team to decide what we build and why, and you'll be as comfortable talking through APIs, data and integrations with engineers as you are walking through a flow with design. You'll be the person who knows exactly how a feature should behave before a line of code is written, and who has the confidence to say so when something isn't right. If you love thinking through every state, edge case and knock-on effect in a product that has to feel as polished as the brands it sells, this is the role for you.
Location: Based at our Doncaster office. In the office three days per week as standard. During launches and busier periods you may be required in the office up to five days per week, at your manager's discretion.
What You'll Do:
- Own the product roadmap for the MILE app (iOS and Android), homepage and onboarding, from problem definition through to release and measurement.
- Own the membership journey from first visit to paying member, making joining MILE feel simple, premium and worth it.
- Shape personalisation and discovery across the app, helping members find the products they want faster.
- Work closely with engineering on technical scoping, weighing up build versus buy, third-party services and the trade-offs behind each approach.
- Write end-to-end specs for every initiative before build, covering the happy path, failure states, edge cases, data and API requirements, and the impact on the wider member journey.
- Define success metrics and the event tracking each feature needs, then use the data yourself to measure impact.
- Write tickets engineering can build from with confidence, and stay close to the work through build, QA and app store release.
- Spot opportunities in member behaviour, research and feedback, and bring them forward as well-scoped initiatives of your own.
- Partner with our CRM team on product strategy, so that onboarding, lifecycle and retention decisions are made together.
- Be the voice of the consumer roadmap in stand-up, sharing what's coming, what's shipped and what's moved, and keeping members and internal teams informed.
- Prioritise with discipline, handing work over when it no longer needs product ownership so your focus stays on what matters most to members.
Who You Are:
- 5+ years of product management experience on consumer-facing apps and web, with a strong technical leaning.
- A track record of shipping consumer features end to end, with measurable results you can talk us through.
- Experience in e-commerce, marketplaces or subscription and membership products.
- Technically fluent, with a solid understanding of how APIs, data models and third-party integrations fit together, and confident in scoping and architecture conversations with engineers.
- An understanding of how mobile apps are built and released, ideally with exposure to React Native.
- A systems thinker who works through every state, edge case and dependency before build, and whose specs engineering trusts.
- Hands-on with data, confident writing SQL and using product analytics tools such as PostHog, BigQuery or Metabase.
- Experience with the tools behind a modern consumer product, such as Algolia for search and recommendations, and Klaviyo or OneSignal for messaging.
- Genuinely user-centric, using research, data and member feedback to decide what to build, and caring about how an experience feels as much as whether it works.
- Direct and confident, comfortable challenging ideas when the product thinking isn't right, and clear when something is late or not yet good enough.
- A self-starter who spots opportunities and starts initiatives without waiting to be asked.
- A clear communicator who can present the roadmap, update stakeholders and explain technical trade-offs to commercial and technical teams alike.
- Experienced working closely with designers and engineers in an agile team, comfortable in Figma and writing clear tickets and acceptance criteria.
Bonus Points:
- An engineering background or hands-on coding experience.
- Experience with Shopify, Stripe or similar commerce platforms.
- Experience launching products across international markets.
Product Manager employer: Hulcan
MILE is an exceptional employer that offers a unique opportunity to be part of a pioneering luxury commerce platform, where technology meets fashion. With a collaborative and innovative work culture, employees are empowered to shape the future of the company while enjoying significant career growth opportunities in a fast-paced environment. Joining MILE means being part of a team that values creativity, technical excellence, and a passion for redefining luxury shopping.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Hulcan!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Hulcan would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Hulcan through your school's career services!
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager position at Hulcan. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Hulcan
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
