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- Tasks: As a Sales Associate, you'll deliver top-notch customer service and build a loyal shopper base.
- Company: Join HUGO BOSS, a leading luxury fashion brand with a global presence and innovative spirit.
- Benefits: Enjoy competitive pay, commissions, tailored training, and a vibrant work culture.
- Why this job: Be part of a dynamic team that values creativity and personal growth in the fashion industry.
- Qualifications: Previous retail or customer service experience and a passion for premium fashion are essential.
- Other info: Embrace an inclusive culture that celebrates individuality and offers global career opportunities.
Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!
At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than 17,000 employees worldwide and shape your future at HUGO BOSS!
What you can expect:
- In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers.
- Responsible for CRM data gathering & quality management.
- Contribute to achieve the location’s performance targets and individual KPI’s.
- Support in transaction, complaint & return handling.
- Participate in regular trainings to continuously develop.
- Support in all operations for loss prevention and stock management.
- Proficient utilization of business systems & latest technology.
- Drive the use of all available tools and ensure procedures are executed and policies followed.
Your profile:
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry.
- Excellent interpersonal and communication skills at all levels.
- Demonstrate strong commercial acumen and brand knowledge.
- Ability to be flexible & adaptable to the need of the business.
- Willingness to constantly learn & develop.
- High cultural knowledge & awareness.
- Proactive and positive attitude.
What we offer:
- Competitive salary, commission and attractive benefits.
- Global career path for specialists and leadership.
- Tailored trainings and development opportunities.
- International and inspirational working environment with a dynamic work culture.
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward to telling you all about this job opportunity in a personal conversation.
Please contact Emma Wood (EMMA_WOOD@HUGOBOSS.COM), Human Resources.
About the company:
Hugo Boss AG, often styled as BOSS, is a German luxury fashion house headquartered in Metzingen, Baden-Württemberg.
Sales Associate (Part Time) - Guildford employer: Hugo Boss
Contact Detail:
Hugo Boss Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Part Time) - Guildford
✨Tip Number 1
Familiarise yourself with HUGO BOSS's brand values and product lines. Understanding their vision and the specific styles they offer will help you connect better with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. Think about situations where you went above and beyond to ensure customer satisfaction, as this aligns with their focus on Customer Service Excellence.
✨Tip Number 3
Research the latest trends in the premium fashion industry. Being knowledgeable about current fashion trends and how they relate to HUGO BOSS will not only impress your interviewers but also show your commitment to the role.
✨Tip Number 4
Prepare to discuss your adaptability and willingness to learn. HUGO BOSS values flexibility and continuous development, so think of examples that highlight your ability to adapt to new challenges and your eagerness to grow within the company.
We think you need these skills to ace Sales Associate (Part Time) - Guildford
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with HUGO BOSS's brand values, products, and market position. This knowledge will help you tailor your application to reflect your passion for their fashion and customer service excellence.
Highlight Relevant Experience: Emphasise any previous retail, hospitality, or customer service experience in your CV and cover letter. Be specific about your roles and how they relate to the responsibilities of a Sales Associate.
Showcase Your Skills: In your application, demonstrate your interpersonal and communication skills. Provide examples of how you've successfully built customer relationships or handled complaints in the past.
Tailor Your Cover Letter: Craft a personalised cover letter that reflects your enthusiasm for the role and the company. Mention your adaptability, willingness to learn, and how you can contribute to achieving performance targets.
How to prepare for a job interview at Hugo Boss
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. HUGO BOSS values candidates who are not only knowledgeable about their products but also genuinely passionate about fashion. Share any personal experiences or insights that highlight your love for the brand.
✨Demonstrate Customer Service Excellence
Prepare examples from your previous roles where you provided outstanding customer service. HUGO BOSS is looking for individuals who can build a loyal customer base, so be ready to discuss how you've successfully handled customer interactions and resolved complaints in the past.
✨Highlight Your Adaptability
The role requires flexibility and adaptability to meet business needs. Be prepared to discuss situations where you've had to adjust quickly to changes or challenges in a retail environment. This will show that you can thrive in a dynamic work culture.
✨Research the Brand and Its Values
Familiarise yourself with HUGO BOSS's mission, vision, and recent developments in the fashion industry. Understanding their commitment to diversity and innovation will help you align your answers with their values, making a strong impression during the interview.
