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- Tasks: Engage customers and provide top-notch service while driving sales.
- Company: Join HUGO BOSS, a leading luxury fashion brand with a global presence.
- Benefits: Enjoy competitive pay, commissions, and tailored training opportunities.
- Why this job: Be part of a dynamic team that values creativity and personal growth.
- Qualifications: Previous retail or customer service experience is a plus; passion for fashion is essential.
- Other info: Embrace an inclusive culture that celebrates individuality and diversity.
Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!
At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than 17,000 employees worldwide and shape your future at HUGO BOSS!
What you can expect:
- In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers.
- Responsible for CRM data gathering & quality management.
- Contribute to achieve the location’s performance targets and individual KPI’s.
- Support in transaction, complaint & return handling.
- Participate in regular trainings to continuously develop.
- Support in all operations for loss prevention and stock management.
- Proficient utilization of business systems & latest technology.
- Drive the use of all available tools and ensure procedures are executed and policies followed.
Your profile:
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry.
- Excellent interpersonal and communication skills at all levels.
- Demonstrate strong commercial acumen and brand knowledge.
- Ability to be flexible & adaptable to the need of the business.
- Willingness to constantly learn & develop.
- High cultural knowledge & awareness.
- Proactive and positive attitude.
Your benefits:
- Competitive salary, commission and attractive benefits.
- Global career path for specialists and leadership.
- Tailored trainings and development opportunities.
- International and inspirational working environment with a dynamic work culture.
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward to telling you all about this job opportunity in a personal conversation.
Please contact Emma Wood (EMMA_WOOD@HUGOBOSS.COM), Human Resources.
About the company: Hugo Boss AG, often styled as BOSS, is a German luxury fashion house headquartered in Metzingen, Baden-Württemberg.
Sales Associate (Part Time) - Cheshire Oaks employer: Hugo Boss
Contact Detail:
Hugo Boss Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Part Time) - Cheshire Oaks
✨Tip Number 1
Familiarise yourself with HUGO BOSS's brand values and product lines. Understanding their vision and what sets them apart in the fashion industry will help you connect with the team during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. This will demonstrate your ability to provide Customer Service Excellence, which is crucial for this role.
✨Tip Number 3
Be ready to discuss your knowledge of the premium fashion market. Highlight any experience you have in retail or hospitality that relates to high-end brands, as this will show your understanding of the target audience.
✨Tip Number 4
Prepare questions about the company's culture and training opportunities. This shows your willingness to learn and develop, aligning with HUGO BOSS's commitment to employee growth and a dynamic work environment.
We think you need these skills to ace Sales Associate (Part Time) - Cheshire Oaks
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with HUGO BOSS's brand values, products, and market position. This knowledge will help you tailor your application and demonstrate your passion for the brand.
Highlight Relevant Experience: Emphasise any previous retail, hospitality, or customer service experience in your CV and cover letter. Be specific about your achievements and how they relate to the role of a Sales Associate.
Showcase Your Skills: In your application, highlight your interpersonal and communication skills, as well as your commercial acumen. Use examples to illustrate how you've successfully engaged with customers in the past.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at HUGO BOSS and how you can contribute to their goals.
How to prepare for a job interview at Hugo Boss
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. HUGO BOSS values candidates who are not just knowledgeable about their products but also genuinely passionate about fashion. Share any personal experiences or insights that highlight your love for the brand.
✨Demonstrate Customer Service Excellence
Prepare examples from your previous roles where you provided outstanding customer service. HUGO BOSS is looking for someone who can build a loyal customer base, so be ready to discuss how you've successfully handled customer interactions and resolved complaints in the past.
✨Highlight Your Commercial Acumen
Familiarise yourself with HUGO BOSS's performance targets and KPIs. During the interview, discuss how you can contribute to achieving these goals. Show that you understand the importance of sales and customer retention in a retail environment.
✨Be Ready to Discuss Adaptability
HUGO BOSS appreciates flexibility and adaptability in their employees. Prepare to share instances where you've had to adjust to changing circumstances or learn new skills quickly. This will demonstrate your willingness to grow and support the business's needs.
