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For Companies At a Glance
- Tasks: As a Sales Associate, you'll deliver top-notch customer service and build lasting relationships with shoppers.
- Company: Join HUGO BOSS, a leading fashion brand with over 19,000 employees worldwide.
- Benefits: Enjoy competitive pay, commissions, global career paths, and tailored training opportunities.
- Why this job: Be part of a dynamic team that loves fashion and values your individuality and growth.
- Qualifications: Previous retail or customer service experience and a passion for premium fashion are essential.
- Other info: This role offers a flexible part-time schedule in a vibrant Cardiff location.
The predicted salary is between 12000 - 18000 £ per year.
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!
What you can expect:
- In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers.
- Responsible for CRM data gathering & quality management.
- Contribute to achieve the location's performance targets and individual KPI's.
- Support in transaction, complaint & return handling.
- Participate in regular trainings to continuously develop.
- Support in all operations for loss prevention and stock management.
- Proficient utilization of business systems & latest technology.
- Drive the use of all available tools and ensure procedures are executed and policies followed.
Your profile:
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry.
- Excellent interpersonal and communication skills at all levels.
- Demonstrate strong commercial acumen and brand knowledge.
- Ability to be flexible & adaptable to the need of the business.
- Willingness to constantly learn & develop.
- High cultural knowledge & awareness.
- Proactive and positive attitude.
Your benefits:
- Competitive salary, commission and attractive benefits.
- Global career path for specialists and leadership.
- Tailored trainings and development opportunities.
- International and inspirational working environment with a dynamic work culture.
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Do you feel it's time for a new challenge at HUGO BOSS? If so, we look forward to telling you all about this job opportunity in a personal conversation.
Sales Associate (Part Time - 32 Hours) - Cardiff employer: Hugo Boss
Contact Detail:
Hugo Boss Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Part Time - 32 Hours) - Cardiff
✨Tip Number 1
Familiarise yourself with HUGO BOSS's latest collections and brand ethos. Being knowledgeable about their products will not only impress during interviews but also help you connect with customers as a brand ambassador.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. Highlighting your ability to build relationships and drive repeat business will resonate well with the hiring team.
✨Tip Number 3
Demonstrate your adaptability and willingness to learn by discussing any relevant training or experiences that showcase your growth mindset. This is particularly important in a dynamic retail environment like HUGO BOSS.
✨Tip Number 4
Network with current or former employees of HUGO BOSS, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Sales Associate (Part Time - 32 Hours) - Cardiff
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand HUGO BOSS as a brand. Familiarise yourself with their products, values, and recent collections. This knowledge will help you tailor your application and demonstrate your passion for the brand.
Tailor Your CV: Make sure your CV highlights relevant experience in retail, hospitality, or customer service. Emphasise your interpersonal skills and any previous roles where you demonstrated commercial acumen or brand knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for fashion and your understanding of the premium market. Mention specific experiences that align with the responsibilities of a Sales Associate and how you can contribute to building a loyal customer base.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hugo Boss
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the HUGO BOSS brand and the fashion industry during the interview. Share any personal experiences or stories that highlight your love for fashion, as this will resonate well with the interviewers.
✨Demonstrate Customer Service Excellence
Prepare examples from your previous roles where you provided outstanding customer service. Discuss how you handled difficult situations or complaints, as this aligns perfectly with the expectations of a Sales Associate at HUGO BOSS.
✨Know Your Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to retail sales. Be ready to discuss how you have met or exceeded targets in past positions, showcasing your commercial acumen and ability to drive sales.
✨Be Ready to Adapt
HUGO BOSS values flexibility and adaptability. Prepare to discuss instances where you successfully adapted to changing circumstances in your work environment, demonstrating your proactive attitude and willingness to learn.
