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For Companies At a Glance
- Tasks: Engage customers and provide top-notch service while driving sales.
- Company: Join a global brand that values authenticity and inclusivity.
- Benefits: Enjoy competitive pay, commissions, and tailored training opportunities.
- Why this job: Be part of a dynamic team in a vibrant airport setting with growth potential.
- Qualifications: Previous retail or customer service experience is a plus; strong communication skills are essential.
- Other info: Flexible hours and a commitment to your personal development await you!
Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!
At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than 17,000 employees worldwide and shape your future at HUGO BOSS!
Part Time
What you can expect:
In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
- Responsible for CRM data gathering & quality management
- Contribute to achieve the location’s performance targets and individual KPI’s
- Support in transaction, complaint & return handling
- Participate in regular trainings to continuously develop
- Support in all operations for loss prevention and stock management
- Proficient utilization of business systems & latest technology
- Drive the use of all available tools and ensure procedures are executed and policies followed
Your profile:
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
- Excellent interpersonal and communication skills at all levels
- Demonstrate strong commercial acumen and brand knowledge
- Ability to be flexible & adaptable to the need of the business
- Willingness to constantly learn & develop
- High cultural knowledge & awareness
- Proactive and positive attitude
What we offer:
- Competitive salary, commission and attractive benefits
- Global career path for specialists and leadership
- Tailored trainings and development opportunities
- International and inspirational working environment with a dynamic work culture
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward to telling you all about this job opportunity in a personal conversation.
Please contact Emma Wood (EMMA_WOOD@HUGOBOSS.COM), Human Resources.
About the company
Hugo Boss AG, often styled as BOSS, is a German luxury fashion house headquartered in Metzingen, Baden-Württemberg.
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Sales Associate - Luton Airport (Part Time) employer: Hugo Boss
Contact Detail:
Hugo Boss Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Luton Airport (Part Time)
✨Tip Number 1
Familiarize yourself with the brand and its products. Understanding the premium fashion industry and being able to discuss the latest trends will show your passion and knowledge during the interview.
✨Tip Number 2
Highlight your previous customer service experience. Be ready to share specific examples of how you've provided excellent service in past roles, as this is crucial for building a loyal customer base.
✨Tip Number 3
Demonstrate your adaptability and willingness to learn. Share instances where you've successfully adapted to changes in a fast-paced environment, as flexibility is key in retail.
✨Tip Number 4
Prepare to discuss your understanding of CRM systems and data management. Being knowledgeable about these tools will show that you can contribute to the location's performance targets effectively.
We think you need these skills to ace Sales Associate - Luton Airport (Part Time)
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to familiarize yourself with the brand and its products. This will help you convey your passion for the brand in your application.
Highlight Relevant Experience: Make sure to emphasize any previous retail, hospitality, or customer service experience in your CV and cover letter. Use specific examples to demonstrate your skills in customer service excellence.
Showcase Your Skills: In your application, highlight your interpersonal and communication skills. Mention any experience you have with CRM systems or technology that relates to the role.
Express Your Willingness to Learn: Convey your eagerness to participate in training and development opportunities. Mention how you adapt to new challenges and your commitment to personal growth within the company.
How to prepare for a job interview at Hugo Boss
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for the products and brand during the interview. Share specific examples of how you connect with the brand's values and how that translates into excellent customer service.
✨Demonstrate Customer Service Excellence
Prepare to discuss your previous experiences in retail or customer service. Highlight situations where you went above and beyond to ensure customer satisfaction, as this aligns with the company's focus on building a loyal customer base.
✨Highlight Your Adaptability
Be ready to talk about times when you had to adapt to changing circumstances in a fast-paced environment. This role requires flexibility, so showcasing your ability to handle various situations will be beneficial.
✨Emphasize Continuous Learning
Express your willingness to learn and develop. Mention any relevant training or courses you've taken in the past, and show that you're eager to participate in ongoing training opportunities offered by the company.
