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- Tasks: As a Sales Associate, you'll deliver top-notch customer service and build lasting relationships.
- Company: Join HUGO BOSS, a leading fashion brand with over 19,000 employees worldwide.
- Benefits: Enjoy competitive salary, commission, tailored training, and a dynamic work culture.
- Why this job: Be a brand ambassador and bring runway collections to life while growing your career.
- Qualifications: Previous retail or customer service experience and a passion for premium fashion are essential.
- Other info: We celebrate diversity and offer an inclusive environment where everyone can thrive.
The predicted salary is between 28800 - 43200 £ per year.
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!
HUGO BOSS UK Ltd | Sales Associate | Newcastle
Permanent Contract
What you can expect:
In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
- Responsible for CRM data gathering & quality management
- Contribute to achieve the location\’s performance targets and individual KPI\’s
- Support in transaction, complaint & return handling
- Participate in regular trainings to continuously develop
- Support in all operations for loss prevention and stock management
- Proficient utilization of business systems & latest technology
- Drive the use of all available tools and ensure procedures are executed and policies followed
Your profile:
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
- Excellent interpersonal and communication skills at all levels
- Demonstrate strong commercial acumen and brand knowledge
- Ability to be flexible & adaptable to the need of the business
- Willingness to constantly learn & develop
- High cultural knowledge & awareness
- Proactive and positive attitude
Your benefits:
- Competitive salary, commission and attractive benefits
- Global career path for specialists and leadership
- Tailored trainings and development opportunities
- International and inspirational working environment with a dynamic work culture
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person\’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Do you feel it\’s time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation.
Sales Associate (Full Time) - Newcastle employer: Hugo Boss.
Contact Detail:
Hugo Boss. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Full Time) - Newcastle
✨Tip Number 1
Familiarise yourself with HUGO BOSS's latest collections and brand ethos. Being knowledgeable about their products will not only help you in conversations but also show your genuine interest in the brand during interviews.
✨Tip Number 2
Network with current or former employees of HUGO BOSS. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Sales Associate position.
✨Tip Number 3
Demonstrate your customer service skills in real-life scenarios. Consider volunteering or taking part in events where you can showcase your ability to engage with customers effectively, as this experience is crucial for the role.
✨Tip Number 4
Stay updated on fashion trends and the premium retail market. Showing that you are aware of industry changes and consumer preferences can set you apart as a candidate who is proactive and passionate about the field.
We think you need these skills to ace Sales Associate (Full Time) - Newcastle
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with HUGO BOSS's brand values, product lines, and customer service philosophy. This knowledge will help you tailor your application to demonstrate your passion for the brand.
Highlight Relevant Experience: Emphasise any previous retail, hospitality, or customer service experience in your CV and cover letter. Use specific examples to showcase how your skills align with the requirements of the Sales Associate role.
Showcase Your Interpersonal Skills: In your application, highlight your excellent communication and interpersonal skills. Provide examples of how you've successfully interacted with customers or worked in a team to enhance customer experiences.
Tailor Your Application: Customise your CV and cover letter for the Sales Associate position. Address the key responsibilities and qualifications mentioned in the job description, demonstrating how you meet each requirement.
How to prepare for a job interview at Hugo Boss.
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the HUGO BOSS brand and the fashion industry during the interview. Share any personal experiences or insights that demonstrate your love for fashion, as this will resonate well with the interviewers.
✨Highlight Customer Service Skills
Since the role focuses on providing excellent customer service, prepare examples from your previous experience where you successfully handled customer interactions. Emphasise your ability to build relationships and create loyal customers.
✨Demonstrate Commercial Acumen
Be ready to discuss how you understand the retail environment and can contribute to achieving sales targets. Mention any relevant metrics or KPIs you've met in past roles to showcase your commercial awareness.
✨Prepare for Situational Questions
Expect questions about how you would handle specific scenarios, such as dealing with a difficult customer or managing stock levels. Practising your responses to these types of questions will help you feel more confident during the interview.