At a Glance
- Tasks: Deliver exceptional customer service and build a loyal customer base.
- Company: Join HUGO BOSS, a leading fashion brand with over 19,000 employees worldwide.
- Benefits: Enjoy competitive salary, commission, and tailored training opportunities.
- Other info: Embrace an inclusive culture that values authenticity and individuality.
- Why this job: Be part of a dynamic team that celebrates success and fosters personal growth.
- Qualifications: Previous retail or customer service experience and strong communication skills required.
The predicted salary is between 28800 - 43200 £ per year.
Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!
At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than 19.000 employees worldwide and shape your future at HUGO BOSS!
HUGO BOSS UK Ltd. | Bicester | United Kingdom | Full-time | P4
In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
We are looking for passionate candidates to join our innovative and inspiring team at Hugo Boss on either a 16 hour or 24 hour basis. We celebrate success, work collaboratively and make the impossible possible. If you thrive in a fun yet entrepreneurial environment and have a drive to succeed - this could be the role for you.
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
- Responsible for CRM data gathering & quality management
- Contribute to achieve the location’s performance targets and individual KPI’s
- Support in transaction, complaint & return handling
- Participate in regular trainings to continuously develop
- Support in all operations for loss prevention and stock management
- Proficient utilization of business systems & latest technology
- Drive the use of all available tools and ensure procedures are executed and policies followed
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
- Excellent interpersonal and communication skills at all levels
- Demonstrate strong commercial acumen and brand knowledge
- Ability to be flexible & adaptable to the need of the business
- Willingness to constantly learn & develop
- High cultural knowledge & awareness
- Proactive and positive attitude
- Competitive salary, commission and attractive benefits
- Tailored trainings and development opportunities
- International and inspirational working environment with a dynamic work culture
To learn more about our benefits in detail, please visit: RETAIL BENEFITS UK/IRELAND | HUGO BOSS
Please contact Emma Wood (EMMA_WOOD@HUGOBOSS.COM), Human Resources.
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!
In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
We are looking for passionate candidates to join our innovative and inspiring team at Hugo Boss on either a 16 hour or 24 hour basis. We celebrate success, work collaboratively and make the impossible possible. If you thrive in a fun yet entrepreneurial environment and have a drive to succeed - this could be the role for you.
What you can expect:
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
- Responsible for CRM data gathering & quality management
- Contribute to achieve the location’s performance targets and individual KPI’s
- Support in transaction, complaint & return handling
- Participate in regular trainings to continuously develop
- Support in all operations for loss prevention and stock management
- Proficient utilization of business systems & latest technology
- Drive the use of all available tools and ensure procedures are executed and policies followed
Your profile:
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
- Excellent interpersonal and communication skills at all levels
- Demonstrate strong commercial acumen and brand knowledge
- Ability to be flexible & adaptable to the need of the business
- Willingness to constantly learn & develop
- High cultural knowledge & awareness
- Proactive and positive attitude
Your benefits:
- Competitive salary, commission and attractive benefits
- Tailored trainings and development opportunities
- International and inspirational working environment with a dynamic work culture
To learn more about our benefits in detail, please visit: RETAIL BENEFITS UK/IRELAND | HUGO BOSS
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation.
Sales Associate - Bicester (Full Time) employer: HUGO BOSS
At HUGO BOSS, we pride ourselves on being an excellent employer, offering a competitive salary and attractive benefits alongside global career paths for both specialists and leaders. Our dynamic work culture fosters creativity and inclusivity, allowing employees to thrive while contributing to our vision of changing fashion. Join us in London, where you can develop your skills in a vibrant environment that values individuality and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate - Bicester (Full Time)
✨Tip Number 1
Familiarise yourself with HUGO BOSS's latest collections and brand ethos. Being knowledgeable about their products will not only impress during interviews but also help you connect with customers as a Sales Associate.
✨Tip Number 2
Showcase your passion for fashion and customer service in your conversations. Engage with current employees or visit the store to get a feel for the environment and culture, which can give you valuable insights to share during your application process.
✨Tip Number 3
Highlight any previous experience in retail or customer service that demonstrates your ability to build relationships with customers. Prepare specific examples of how you've successfully handled customer interactions or contributed to sales targets.
✨Tip Number 4
Be proactive in following up after your application. A polite email expressing your enthusiasm for the role can set you apart from other candidates and show your genuine interest in joining the HUGO BOSS team.
We think you need these skills to ace Sales Associate - Bicester (Full Time)
Some tips for your application 🫡
Understand the Brand:Familiarise yourself with HUGO BOSS's brand values, product lines, and customer service philosophy. This knowledge will help you tailor your application to reflect your passion for the brand.
Highlight Relevant Experience:Emphasise any previous retail, hospitality, or customer service experience in your CV and cover letter. Be specific about your achievements and how they relate to the role of a Sales Associate.
Showcase Your Skills:Demonstrate your interpersonal and communication skills in your application. Provide examples of how you've successfully interacted with customers and contributed to a positive shopping experience.
Tailor Your Application:Customise your CV and cover letter to align with the job description. Use keywords from the listing, such as 'customer service excellence' and 'commercial acumen', to make your application stand out.
How to prepare for a job interview at HUGO BOSS
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Share specific examples of how you engage with fashion, whether through personal style, following trends, or previous work experiences.
✨Demonstrate Customer Service Excellence
Prepare to discuss your previous customer service experiences and how you handled various situations. Highlight your ability to build relationships with customers and create memorable shopping experiences.
✨Know the Brand Inside Out
Research HUGO BOSS thoroughly before the interview. Understand their brand values, latest collections, and target audience. This knowledge will help you answer questions confidently and show your commitment to the role.
✨Exhibit Flexibility and Adaptability
Be ready to discuss how you've adapted to changing circumstances in past roles. HUGO BOSS values flexibility, so share examples that demonstrate your ability to thrive in a dynamic environment.
