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For Companies At a Glance
- Tasks: Deliver exceptional customer service and build a loyal customer base.
- Company: Join HUGO BOSS, a leading fashion brand with a passion for style.
- Benefits: Enjoy competitive pay, commission, and tailored training opportunities.
- Why this job: Be a brand ambassador and bring runway collections to life for customers.
- Qualifications: Retail or customer service experience with a flair for premium fashion.
- Other info: Dynamic work culture with international exposure and growth potential.
The predicted salary is between 13 - 16 £ per hour.
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion! Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!
What you can expect:
- In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers.
- Responsible for CRM data gathering & quality management.
- Contribute to achieve the location’s performance targets and individual KPI’s.
- Support in transaction, complaint & return handling.
- Participate in regular trainings to continuously develop.
- Support in all operations for loss prevention and stock management.
- Proficient utilization of business systems & latest technology.
- Drive the use of all available tools and ensure procedures are executed and policies followed.
Your profile:
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry.
- Excellent interpersonal and communication skills at all levels.
- Demonstrate strong commercial acumen and brand knowledge.
- Ability to be flexible & adaptable to the need of the business.
- Willingness to constantly learn & develop.
- High cultural knowledge & awareness.
- Proactive and positive attitude.
Your benefits:
- Competitive salary, commission and attractive benefits.
- Tailored trainings and development opportunities.
- International and inspirational working environment with a dynamic work culture.
Sales Associate (Part Time - 8 Hours) - Gateshead Newcastle (Metrocentre) in Newcastle upon Tyne employer: HUGO BOSS
Contact Detail:
HUGO BOSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Part Time - 8 Hours) - Gateshead Newcastle (Metrocentre) in Newcastle upon Tyne
✨Tip Number 1
Get to know HUGO BOSS inside out! Familiarise yourself with their latest collections and brand values. This way, when you chat with the team, you can show off your passion for fashion and how you can contribute to creating those excellent customer experiences.
✨Tip Number 2
Practice your communication skills! As a Sales Associate, you'll need to connect with customers and build relationships. Try role-playing with friends or family to get comfortable with handling different customer scenarios and showcasing your interpersonal skills.
✨Tip Number 3
Be proactive during your interview! Think of questions that show your interest in the brand and the role. Ask about their training programmes or how they support career development. This will demonstrate your willingness to learn and grow within the company.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the HUGO BOSS team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Sales Associate (Part Time - 8 Hours) - Gateshead Newcastle (Metrocentre) in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share why you’re excited about HUGO BOSS and how you connect with our brand. We want to see your enthusiasm for the products and the industry!
Highlight Relevant Experience: Make sure to mention any previous retail, hospitality, or customer service experience you have. We’re looking for candidates who can deliver Customer Service Excellence, so give us examples of how you've done this in the past!
Be Yourself: Don’t be afraid to let your personality come through in your application. We value a proactive and positive attitude, so show us who you are and how you can contribute to our dynamic team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at HUGO BOSS
✨Know Your Fashion
Make sure you brush up on HUGO BOSS's latest collections and brand ethos. Being able to discuss their products with enthusiasm will show your passion for the brand and help you connect with the interviewers.
✨Customer Service Excellence
Prepare examples from your previous experience where you delivered outstanding customer service. Think about how you built relationships with customers and turned them into repeat shoppers, as this is key for the Sales Associate role.
✨Show Your Commercial Acumen
Be ready to discuss how you can contribute to achieving performance targets and KPIs. Think of specific strategies or ideas you have that could drive sales and enhance the customer experience in the store.
✨Embrace Flexibility and Learning
Demonstrate your willingness to adapt and learn. Share instances where you've successfully navigated changes in a fast-paced environment, as this will highlight your proactive attitude and readiness to grow within the company.