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For Companies At a Glance
- Tasks: Deliver exceptional customer service and build a loyal customer base.
- Company: Join HUGO BOSS, a leading fashion brand with a passion for style.
- Benefits: Enjoy competitive salary, commission, and tailored training opportunities.
- Why this job: Be a brand ambassador and make fashion accessible to customers.
- Qualifications: Retail or customer service experience with a flair for premium fashion.
- Other info: Dynamic work culture with international exposure and growth potential.
The predicted salary is between 28800 - 43200 £ per year.
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion! Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!
In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
We are looking for passionate candidates to join our innovative and inspiring team at Hugo Boss. We celebrate success, work collaboratively and make the impossible possible. If you thrive in a fun yet entrepreneurial environment and have a drive to succeed - this could be the role for you.
What you can expect:
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
- Responsible for CRM data gathering & quality management
- Contribute to achieve the location’s performance targets and individual KPI’s
- Support in transaction, complaint & return handling
- Participate in regular trainings to continuously develop
- Support in all operations for loss prevention and stock management
- Proficient utilization of business systems & latest technology
- Drive the use of all available tools and ensure procedures are executed and policies followed
Your profile:
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
- Excellent interpersonal and communication skills at all levels
- Demonstrate strong commercial acumen and brand knowledge
- Ability to be flexible & adaptable to the need of the business
- Willingness to constantly learn & develop
- High cultural knowledge & awareness
- Proactive and positive attitude
Your benefits:
- Competitive salary, commission and attractive benefits
- Tailored trainings and development opportunities
- International and inspirational working environment with a dynamic work culture
Sales Associate (Full Time) - London (Oxford Street) employer: Hugo Boss.
Contact Detail:
Hugo Boss. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Full Time) - London (Oxford Street)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with HUGO BOSS's latest collections and their unique selling points. This way, when you chat with potential employers, you can show off your passion and knowledge about the products.
✨Tip Number 2
Network like a pro! Attend fashion events or local meet-ups where you can connect with people in the industry. Don’t be shy to reach out on social media; a friendly message can go a long way in making a lasting impression.
✨Tip Number 3
Practice your pitch! Prepare a short introduction about yourself that highlights your experience and enthusiasm for the role. This will help you feel confident when meeting hiring managers or during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the HUGO BOSS team. Don’t forget to follow up after applying to express your eagerness!
We think you need these skills to ace Sales Associate (Full Time) - London (Oxford Street)
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share why you’re excited about HUGO BOSS and how you connect with our brand. We want to see your enthusiasm for the products and the customer experience.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your previous retail or customer service experience and how it relates to the Sales Associate position. We appreciate candidates who take the time to align their skills with our needs!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and passion without sifting through unnecessary fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Hugo Boss.
✨Know Your Fashion
Make sure you brush up on your knowledge of HUGO BOSS and the premium fashion industry. Familiarise yourself with their latest collections, brand values, and customer service standards. This will show your passion for the brand and help you stand out as a candidate who truly understands what they represent.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience in retail or hospitality where you delivered exceptional customer service. Think about how you built relationships with customers and handled complaints. Being able to articulate these experiences will demonstrate your ability to provide Customer Service Excellence.
✨Be Ready to Discuss KPIs
Understand the key performance indicators (KPIs) relevant to a Sales Associate role. Be prepared to discuss how you have met or exceeded targets in past roles. This shows that you are results-driven and understand the commercial aspect of the job, which is crucial for driving success.
✨Embrace the Team Spirit
HUGO BOSS values collaboration and a positive work environment. During the interview, express your enthusiasm for working in a team and share examples of how you've contributed to team success in the past. This will highlight your adaptability and willingness to support your colleagues.
