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For Companies At a Glance
- Tasks: Deliver exceptional customer service and build a loyal customer base.
- Company: Join HUGO BOSS, a leading fashion brand with a passion for style.
- Benefits: Enjoy competitive salary, commission, and tailored training opportunities.
- Why this job: Be a brand ambassador and make fashion accessible to customers.
- Qualifications: Retail or customer service experience with a flair for premium fashion.
- Other info: Dynamic work culture with international exposure and growth potential.
The predicted salary is between 28800 - 43200 £ per year.
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion! Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!
In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success. We are looking for passionate candidates to join our innovative and inspiring team at Hugo Boss. We celebrate success, work collaboratively and make the impossible possible. If you thrive in a fun yet entrepreneurial environment and have a drive to succeed - this could be the role for you.
What you can expect:
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
- Responsible for CRM data gathering & quality management
- Contribute to achieve the location’s performance targets and individual KPI’s
- Support in transaction, complaint & return handling
- Participate in regular trainings to continuously develop
- Support in all operations for loss prevention and stock management
- Proficient utilization of business systems & latest technology
- Drive the use of all available tools and ensure procedures are executed and policies followed
Your profile:
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
- Excellent interpersonal and communication skills at all levels
- Demonstrate strong commercial acumen and brand knowledge
- Ability to be flexible & adaptable to the need of the business
- Willingness to constantly learn & develop
- High cultural knowledge & awareness
- Proactive and positive attitude
Your benefits:
- Competitive salary, commission and attractive benefits
- Tailored trainings and development opportunities
- International and inspirational working environment with a dynamic work culture
Sales Associate - Edinburgh St James (Full Time) employer: HUGO BOSS
Contact Detail:
HUGO BOSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Edinburgh St James (Full Time)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with HUGO BOSS's latest collections and their unique selling points. This way, when you chat with the team, you can show off your passion for fashion and how you can contribute to creating those excellent customer experiences.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or at events. Ask them about their experiences and what they love about working at HUGO BOSS. This not only gives you insider info but also shows your genuine interest in the company.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales. Think of examples from your past experiences that highlight your skills and how you’ve built loyal customer relationships. We want to see your proactive attitude shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our innovative team. Let’s make the impossible possible together!
We think you need these skills to ace Sales Associate - Edinburgh St James (Full Time)
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share why you’re excited about HUGO BOSS and how our brand resonates with you. We want to see that you’re not just looking for a job, but that you genuinely care about the products and the customer experience.
Highlight Relevant Experience: Make sure to mention any previous retail, hospitality, or customer service experience you have. We’re looking for candidates who can demonstrate their understanding of the premium fashion industry, so don’t hold back on showcasing your skills and achievements in these areas!
Be Personable and Professional: Your written application is your first chance to make an impression, so keep it friendly yet professional. Use clear language and a positive tone to convey your personality. Remember, we’re all about building relationships, so let us see the real you!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the information you need about the role and our company. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at HUGO BOSS
✨Know Your Fashion
Make sure you brush up on your knowledge of HUGO BOSS and the premium fashion industry. Familiarise yourself with their latest collections, brand values, and customer service standards. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail or customer service experience where you delivered excellent service. Think about how you handled complaints or built relationships with customers. This will demonstrate your ability to provide Customer Service Excellence, which is key for this role.
✨Be Ready to Discuss KPIs
Understand what Key Performance Indicators (KPIs) are relevant in a sales associate role. Be prepared to discuss how you’ve met or exceeded targets in the past. This shows that you have strong commercial acumen and are results-driven, which is exactly what they’re looking for.
✨Embrace the Team Spirit
HUGO BOSS values collaboration and a positive attitude. During the interview, express your enthusiasm for working in a team and share experiences where you contributed to a group’s success. This will highlight your fit within their dynamic work culture.
