At a Glance
- Tasks: Inspire and lead a dynamic team to achieve sales targets and deliver exceptional customer experiences.
- Company: Join HUGO BOSS, a leading fashion brand with a global presence.
- Benefits: Enjoy competitive salary, commission, and tailored training opportunities.
- Other info: Embrace an inclusive culture that values authenticity and individuality.
- Why this job: Be part of a fun, entrepreneurial environment where your ideas can shine.
- Qualifications: Previous management experience in fashion retail and a passion for team development.
The predicted salary is between 25000 - 32000 £ per year.
Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!
In your role as a Supervisor, you act as an inspirational role model in supervising the team members on the sales floor in the KPI achievement with a tireless drive to deliver excellent customer experience. We are looking for passionate candidates to join our innovative and inspiring team at Hugo Boss. We celebrate success, work collaboratively and make the impossible possible. If you thrive in a fun yet entrepreneurial environment and have a drive to succeed - this could be the role for you.
What you can expect:
- Supervise, assist and motivate team members on the sales floor to achieve individual and location’s performance targets and KPIs
- Support the management team in implementing action plans to achieve short and long-term targets
- Coaching, developing and training team members to continuously improve product and selling skills
- Implement and maintain a customer centric mindset to build a loyal customer base
- Drive the use of all available tools and ensure procedures are executed and policies followed
- Build and maintain awareness of our competitors and local markets by sharing any relevant findings with your Area Manager and retail team
Your profile:
- Previous experience in a similar management role within a fashion and lifestyle retail environment
- Passionate in leading, motivating and training team members through active supervision
- Ability to be flexible and adaptable to the need of the business
- Demonstrate strong commercial acumen and brand knowledge
- Willingness to constantly learn & develop
- Excellent communication skills at all levels, both written and verbal
- Experience in networking & building relationships
Your benefits:
- Competitive salary, commission and attractive benefits
- Tailored trainings and development opportunities
- International and inspirational working environment with a dynamic work culture
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward to telling you all about this job opportunity in a personal conversation.
Supervisor - Bristol employer: Hugo Boss.
As a Specialist at Harrods Knightsbridge, you will thrive in an international and inspirational working environment that champions customer service excellence and team development. With competitive salaries, commission, and tailored training opportunities, we foster a dynamic work culture that prioritises employee growth and collaboration, making it an exceptional place to build your career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Bristol
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Hugo Boss., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Hugo Boss.!
We think you need these skills to ace Supervisor - Bristol
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Hugo Boss., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Hugo Boss. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Hugo Boss. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Hugo Boss.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
