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- Tasks: As a Sales Associate, you'll deliver top-notch customer service and build lasting relationships with shoppers.
- Company: Join HUGO BOSS, a leading fashion brand with over 19,000 employees worldwide, passionate about changing fashion.
- Benefits: Enjoy competitive pay, commissions, tailored training, and a dynamic, international work culture.
- Why this job: Be a brand ambassador, explore career growth, and thrive in an inclusive environment that values individuality.
- Qualifications: Previous retail or customer service experience, strong communication skills, and a passion for premium fashion are essential.
- Other info: Flexible hours available; perfect for high school and college students looking to gain valuable experience.
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!
What you can expect:
- In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers.
- Responsible for CRM data gathering & quality management.
- Contribute to achieve the location’s performance targets and individual KPI’s.
- Support in transaction, complaint & return handling.
- Participate in regular trainings to continuously develop.
- Support in all operations for loss prevention and stock management.
- Proficient utilization of business systems & latest technology.
- Drive the use of all available tools and ensure procedures are executed and policies followed.
Your profile:
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry.
- Excellent interpersonal and communication skills at all levels.
- Demonstrate strong commercial acumen and brand knowledge.
- Ability to be flexible & adaptable to the need of the business.
- Willingness to constantly learn & develop.
- High cultural knowledge & awareness.
- Proactive and positive attitude.
Your benefits:
- Competitive salary, commission and attractive benefits.
- Global career path for specialists and leadership.
- Tailored trainings and development opportunities.
- International and inspirational working environment with a dynamic work culture.
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Sales Associate (Part Time) - Manchester Trafford Centre employer: HUGO BOSS AG
Contact Detail:
HUGO BOSS AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Part Time) - Manchester Trafford Centre
✨Tip Number 1
Familiarise yourself with HUGO BOSS's latest collections and brand ethos. Being knowledgeable about their products will not only impress during your interview but also help you connect with customers effectively.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. This will demonstrate your ability to provide excellent service, which is crucial for a Sales Associate role.
✨Tip Number 3
Network with current or former employees of HUGO BOSS if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Be prepared to discuss your flexibility and adaptability in a retail environment. Highlighting your willingness to learn and grow within the company can set you apart from other candidates.
We think you need these skills to ace Sales Associate (Part Time) - Manchester Trafford Centre
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with HUGO BOSS's brand values, products, and target audience. This knowledge will help you tailor your application and demonstrate your passion for the brand.
Highlight Relevant Experience: Emphasise any previous retail, hospitality, or customer service experience in your CV and cover letter. Be specific about your achievements and how they relate to the role of a Sales Associate.
Showcase Your Skills: In your application, highlight your interpersonal and communication skills, as well as your commercial acumen. Provide examples of how you've successfully built customer relationships in the past.
Tailor Your Cover Letter: Craft a personalised cover letter that reflects your enthusiasm for the position and the company. Mention why you want to work at HUGO BOSS and how you can contribute to their success.
How to prepare for a job interview at HUGO BOSS AG
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the HUGO BOSS brand and the fashion industry during the interview. Share any personal experiences or stories that highlight your love for fashion, as this will demonstrate your alignment with their values.
✨Highlight Customer Service Skills
Since the role focuses on delivering excellent customer service, be prepared to discuss your previous experiences in retail or hospitality. Provide specific examples of how you've handled customer interactions, resolved complaints, or built relationships with repeat customers.
✨Demonstrate Commercial Acumen
Familiarise yourself with the latest trends in the premium fashion market and be ready to discuss how they impact sales. Showing that you understand the business side of retail will impress the interviewers and show that you're not just passionate about fashion but also about driving commercial success.
✨Be Ready to Discuss Adaptability
The job requires flexibility and adaptability, so think of examples where you've successfully adjusted to changing circumstances in a work environment. This could include handling unexpected challenges or learning new systems quickly, which will showcase your proactive attitude.
