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- Tasks: As a Sales Associate, you'll deliver top-notch customer service and build a loyal shopper base.
- Company: Join HUGO BOSS, a leading fashion brand with over 19,000 employees worldwide.
- Benefits: Enjoy competitive pay, commissions, global career paths, and tailored training opportunities.
- Why this job: Be part of a passionate team that brings runway collections to life and fosters a dynamic culture.
- Qualifications: Previous retail or customer service experience and a love for premium fashion are essential.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace for all.
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!
What you can expect:
- In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers.
- Responsible for CRM data gathering & quality management.
- Contribute to achieve the location’s performance targets and individual KPI’s.
- Support in transaction, complaint & return handling.
- Participate in regular trainings to continuously develop.
- Support in all operations for loss prevention and stock management.
- Proficient utilization of business systems & latest technology.
- Drive the use of all available tools and ensure procedures are executed and policies followed.
Your profile:
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry.
- Excellent interpersonal and communication skills at all levels.
- Demonstrate strong commercial acumen and brand knowledge.
- Ability to be flexible & adaptable to the need of the business.
- Willingness to constantly learn & develop.
- High cultural knowledge & awareness.
- Proactive and positive attitude.
Your benefits:
- Competitive salary, commission and attractive benefits.
- Global career path for specialists and leadership.
- Tailored trainings and development opportunities.
- International and inspirational working environment with a dynamic work culture.
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward to telling you all about this job opportunity in a personal conversation.
Sales Associate - Derby (Part Time) employer: HUGO BOSS AG
Contact Detail:
HUGO BOSS AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Derby (Part Time)
✨Tip Number 1
Familiarise yourself with HUGO BOSS's latest collections and brand ethos. Being knowledgeable about their products will not only impress during your interview but also show your genuine passion for the brand.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you articulate your approach to providing excellent customer experiences, which is crucial for the Sales Associate role.
✨Tip Number 3
Network with current or former employees of HUGO BOSS on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.
✨Tip Number 4
Prepare to discuss your previous retail or customer service experiences in detail. Highlight specific examples where you demonstrated strong commercial acumen or handled challenging situations effectively, as this will resonate well with the hiring team.
We think you need these skills to ace Sales Associate - Derby (Part Time)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with HUGO BOSS's brand values, products, and customer service philosophy. This knowledge will help you tailor your application to reflect your passion for the brand.
Highlight Relevant Experience: Emphasise any previous retail, hospitality, or customer service experience in your CV and cover letter. Use specific examples to demonstrate how you've provided excellent customer service and built customer loyalty.
Showcase Your Skills: In your application, highlight your interpersonal and communication skills. Mention any experience with CRM systems or technology that aligns with the role's requirements.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the Sales Associate position. Discuss why you want to work for HUGO BOSS and how you can contribute to their success.
How to prepare for a job interview at HUGO BOSS AG
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the HUGO BOSS brand and the fashion industry during the interview. Share any personal experiences or stories that highlight your love for fashion, as this will resonate well with the interviewers.
✨Demonstrate Customer Service Excellence
Prepare examples from your previous roles where you provided outstanding customer service. Discuss how you handled difficult situations or complaints, as this will showcase your ability to maintain a positive customer experience.
✨Highlight Your Commercial Acumen
Be ready to discuss your understanding of sales targets and how you can contribute to achieving them. Mention any relevant experience in retail or customer service that demonstrates your ability to drive sales and build a loyal customer base.
✨Emphasise Your Adaptability
HUGO BOSS values flexibility, so be prepared to talk about times when you adapted to changing circumstances in your previous jobs. This could include adjusting to new policies, learning new systems, or handling unexpected challenges.
